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Sunset Royal Cancun Resort

3.5 of 5
Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #102 of 170 hotels in Cancun
3.0 of 5 stars 404 Reviews
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404 reviews from our community

What travellers say about this hotel
  • Time share(14)
  • Very nice(4)
  • Ocean Spa(3)
  • Hotel zone(3)
  • Timeshare presentation(3)
Traveller rating
    83
    123
    58
    46
    94
Only show reviews for Family (86) | Couples (84) | Business (2)
Date Rating
Richard M
Farmington, Maine
1 review
2 helpful votes
1 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

First, I have been to Cancun 4 times and stayed at four different resorts, all of them 100% better than this crap hole so I have something to compare it to. This is not a hotel it is a time share. There were at least 10 sales people in the loby all day every day. They keep trying to get... More

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DenverDude12
Kenosha, Wisconsin
Contributor
15 reviews
6 helpful votes
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

The hotel in general is not bad, personally, I prefer the Gran Melia to stay at. This place has better dinners, but breakfast and lunch is average buffet food. We stayed for two weeks and the food never got too old. They had any combination of eggs you wanted, french toast and pastries; lunch they had nachos and burgers, but... More

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Elaine D
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 16 January 2012

Excellent accommodations. Service is the best. Food service is great. They have outstanding entertainment on a nightly basis. I had a wonderful time at this resort. The staff is so nice and everyone is very helpful. The beach area is great. Guests are treated extremely nice. I absolutely loved returning to Royal Sunset. My family and I love it. They... More

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SonomaCountyJill
North SF Bay
Contributor
15 reviews
24 helpful votes
3 of 5 stars Reviewed 12 January 2012
8
people found this review helpful

We traveled in early December and had a 2 bedroom, 3 bath suite with a drop-dead gorgeous view of the beach below and ocean. 8th floor, private level with daily pastries offered on the floor. Marble floors very nice. Suite was very clean. The A/C is really strong and as much as you appreciate the cooling, the volume of the... More

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Dee M
Dublin, Ireland
1 review
3 helpful votes
2 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

I actually would of given this hotel 4 stars, as I found the staff friendly, the food was good, the dinner buffet wasnt great but once you booked the Capricsoc restaurant the food there was good (however you have to book the restaurant by 9am latest - otherwise you wont get a sitting) It was because of this that I... More

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Zeus9878
Edmonton, Canada
2 reviews
4 helpful votes
5 of 5 stars Reviewed 7 January 2012
3
people found this review helpful

The beach at this hotel is beautiful!! I only wrote this review because of an incident which occurred with my family on July 8, 2011.. There was a green flag on the beach and my family went into the water. We experienced an undertoe and my whole family were sucked into the water. All of us are experienced swimmers, and... More

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RenBrun
Mexico City, Mexico
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

The hotel has one of the greatest beaches i've ever been to. Great location, to dining and night life. Rooms well equipped ours was practically newly refurbished. The only hing is the shower did'nt worked right. Staff friendly and nice. More

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jackieinny
New York City, New York
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

I thought I got a great deal through hotels.com. Unfortunately, when I arrived the reservation was for 2 rather than 3 adults. The hotel wanted to charge me $190 per day (more than I paid for 2 adults and 2 children) for the extra person- on a cot in the same room. I spent too much of my vacation arguing... More

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RCI_travellers
Finland
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

As a RCI traveller services at the hoel were very good. When travelling with small kids all-inclusive in Cancun is best choice. Althoug there are lot of restaurants they are now within walk distance. Food was good, ala carte available every night (Exept outside if its windy), wine is poor ;-( For us travelling outside high season is just perfect,... More

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LILY P
Toronto, Canada
1 review
3 helpful votes
3 of 5 stars Reviewed 5 December 2011
3
people found this review helpful

we desire to go to places and compare what we experienced,..las vegas is the best, disney is for kids but when it comes to resort i adore Cancun, many places to visit but it doesnt includes to the inclusive, you have to pay extra, so watch out to those who are buying package, understand very well and read properly the... More

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Sunset Royal Cancun Resort Also Known As

  • Sunset Royal Cancun
  • Sunset Royal
  • Royal Sunset Cancun
  • Sunset Cancun Hotel
  • Sunset Royal Hotel Cancun
  • Royal Sunset Resort Cancun
  • Sunset Royal Resort Cancun
  • Royal Sunset Hotel
  • Royal Sunset Hotel Cancun
  • Royal Sunset Cancun Mexico
Address: Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico

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Sunset Royal Cancun Resort
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