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Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Riu Cancun
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Ranked #39 of 171 hotels in Cancun
4,307 traveller photos
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4,530 reviews from our community

Traveller rating
    2,274
    1,267
    501
    287
    201
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Families
681
 
Couples
1644
 
Solo
52
 
Business
34
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
liverpool
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

This hotel in my opinion is the best ive been in, although the decor is a bit dated the cleanliness and services is excellent the food is really good i didnt get a dodgy tummy either, there is always something to do its so close to the strip and coco bongos its a 10min walk, i do recommend that you... More

Was this review helpful? Yes 3
st helens
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

stayed here with husband may 2013 ..brilliant hotel ,,beautiful beach ,,perfect positioning in cancun ...staff unbelievable ,very friendly .cant do enough for you .rooms large and comfortable.and spotless infact whole hotel is spotless ,,pool area plenty of room on sunbeds,, ,choice of rowdy pool and peaceful pool or even beach ,,sea glorious,,food great loads of choices ,,guarantee youll put weight... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

My Husband and I stayed here in April, this hotel was better than I ever expected. The staff can not do enough for you, everyone was friendly. The pools were perfect the beach was beautiful. The food was brilliant, there was so much choice. The rooms are comfortable and clean, I would recommend this hotel to anyone. I liked it... More

Was this review helpful? Yes 1
Wigan, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013 NEW

We got a bargain for this holiday, we got £400 each knocked off in the Thomson sale and cannot believe what we got for our money. Rooms nice, food great, staff polite and helpful and the arrange of drinks was fantastic. The free mini bar was also a nice touch! Really want to come back.

Was this review helpful? Yes 2
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

I stayed here for my honey moon in late Feb 2013 and enjoyed it very much! After reviewing many reviews i went with this option as the best deal for my money. I can't say enough about how great of a deal it was. You get what you pay for. Very clean rooms (Vegas style), clean pools, and great (premium)... More

Was this review helpful? Yes 2
Edwinstowe, Notts
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

we left Nottingham east mids in early may - sadly not by the dreamliner as we'd hoped but there y'go... at least we were still going!!! Flight out was delayed but soon set off and the outward trip was smooth apart from some annoying seat kicking kids behind us who soon halted their odious practice when we scowled at em!!!... More

Was this review helpful? Yes 1
arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We booked a Junior Suite at RIU Cancun for our honeymoon in April. We used Lomas for our airport transportation and they were wonderful!! We were served drinks while we were checking in which was a very nice treat after a long day of flying. The hospitality at this hotel is amazing, the views are incredible and there is food... More

Was this review helpful? Yes 2
Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Stayed at the Riu Cancun for a "girlfriend getaway" with 4 of my friends (aged between 35-44), from May 8-15, 2013. GREAT STAY!!! As always, I consider TripAdvisor to be a trusted source for info as I prep for a trip. This trip was no exception. I'm always amazed by the expanse of reviews, from "horrible" to "outstanding." As has... More

Was this review helpful? Yes 8
kent
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Great hotel. Friendly staff, great atmosphere and lots of food choices. Excellent location with lots to see nearby. The staff get to know toy and remember what drinks etc you have, even where you like to sit. Would return.

Was this review helpful? Yes
See 3 more reviews by Jones2009 for Cancun
Ashford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 18 May 2013 via mobile

Just returned back from a weeks holiday at the Riu Cancun well where do I start. The hotel is about 40 mins from the airport. The hotel is in centre of Cancun we had a room on the 14 th floor which overlooked the pool and had a lovely sea view. The room had a free bar and the housekeeping... More

Was this review helpful? Yes 4
 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(76)
  • Entertainment staff(70)
  • Coco bongo(65)
  • Pool bar(50)
  • Steak house(45)
  • Great time(35)
  • Rooms are clean(20)
  • Japanese restaurant(16)
  • Don Juan(13)
  • Main buffet(11)

Additional Information about Riu Cancun

Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Top resorts Hotels in Cancun
#28 Romantic Hotels in Cancun
#31 On the Beach Hotels in Cancun
#43 Family Hotels in Cancun
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in "Corazone", Cancun's resort area. 14-storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 m/65 ft. from a shopping centre. 10 km/6.2 miles from downtown Cancun. 20 km/12.5 miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Also Known As:
Riu Cancun Hotel Cancun
Cancun Riu
Riu Cancun Mexico
Riu Cancun Hotel
Cancun Riu Hotel
Hotel Riu Cancun
Riu
Rui Cancun

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Riu Cancun
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