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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Ranked #33 of 170 hotels in Cancun
4.0 of 5 stars 3527 Reviews
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3,527 reviews from our community

What travellers say about this hotel
  • Very good(81)
  • Entertainment staff(59)
  • Coco bongo(51)
  • Steak house(49)
  • Great time(44)
  • Pool bar(43)
  • Japanese restaurant(25)
  • Really nice(20)
  • Main buffet(17)
  • Rooms are clean(17)
Traveller rating
    1,793
    946
    388
    233
    167
Only show reviews for Family (478) | Couples (1181) | Business (28)
Date Rating
Petefran452
Brooklyn Heights, New York, United States
1 review
4 of 5 stars Reviewed 26 January 2012

nice place lots of activities .. and the airport u will ask to go to a presentation for 90 min for two free trip or activities of your choice ... well if u decide to go . u will leave your hotel at 9am for a 45 min drive to the hotel and two hour tours includes breakfast . prepare... More

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hadley c
Danvers, Massachusetts
1 review
3 of 5 stars Reviewed 25 January 2012

I read all the reviews to the all-inclusives in Cancun and this one for the price looked like the best. One review said no sun after 2pm because the sun is behind- which was correct- sun is behind the building but you can plan to get up early to get a full 1/2 day of sun in. If you go... More

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18Sunlover18
Doncaster, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Been to the Ru Cancun 3 times now all different times of the year. April to May, July , December the best time of year I would say April to May weather brill, july hot with a few showers lovely .I think December was the most disapionting as it was very windy gale force infact ,cloudy , had to fight... More

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geminichris
London
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed 24 January 2012

This resort offers everything. Salsa dancing classes, unlimited amazing mexican food, cocktails and the staff are so friendly. The pool is amazing and having access to the ocean was even more amazing. It is also close to all amenities. Great staffs, amazing hotel best place for clubbing be careful they stole my 250 Prada sun glasses from my room. I... More

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pearlamy_donald
manchester
1 review
1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Me and my boyfriend stayed here for 2 weeks on the 21st november 2011. I had been reading the reviews before we went as I booked it may 2011, they worried me alot. When I arrived check in was so simple we was just given our keys and off we went. When in to the room and within 5mins our... More

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Lena E
New York City, New York
1 review
4 of 5 stars Reviewed 23 January 2012

Anyone anyone who witnessed or has any knowledge of the incident which occurred at approximately 3:30 AM 1/7/2012 causing the death of Sgt Joseph Bitet. He was last seen on a surveillance video at 3:23 AM with a man wearing a black and white checked shirt. Any information you can provide would be greatly appreciated. More

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Jenny1986_10
Liverpool, United Kingdom
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Stayed here from the 7-14 jan. from the moment we arrived we had such a wonderful time. Location- fab. About a 5-10minute walk from the strip were you will find coco bongo's, hooters, bars , chemists etc. coco bongos is a must! Room- very clean. And you have alot of room. Maids cleaned rooms every day. Spotless. Only critisism is... More

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venusgood
Brampton, Ontario
2 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

First the great: FOOD is awesome! Lots to do, sports bar, disco, entertainment and walking distance to the night clubs (Coco Bongo Rocks!) Room is fully stocked with premium beer and soft drinks, almost unlimited rum and vodka also. The beach, service staff and amenities is very good. What's not so great, the obvious one is the sun goes missing... More

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red0903
long island, ny
1 review
1 helpful vote
1 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

A good family friend on mine, Joseph Bitet, died here a few weeks ago. He fell 5 stories and the hotel has done nothing but lie to everyone and hide the truth about how it happened. The police and especially the hotel are NOT cooperating and his death is still a mystery!!! Horrible horrible place!!!! DO NOT STAY HERE!!!!! More

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Patty S
Oconomowoc, Wisconsin
1 review
3 of 5 stars Reviewed 23 January 2012

My boyfriend and I stayed at the Riu Cancun in Mexico from Jan 14-21st 2012. We paid approx $1,150 per person (US Dollars) for a 7 night all-inclusive stay including airfare. When we arrived at the Riu Cancun, the staff was very nice all around, the food was just ok, not amazing like I have had at other chain resorts... More

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Riu Cancun Also Known As

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico

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