My wife and I have just returned from our break in Cancun at this hotel and thought we would share our opinions on it. The hotel is a really lovely hotel both inside and out. As for other reviews on this hotel about some staff, we have nothing but high praise for members of staff that we met daily, whether... More

My girlfriends and I (party of 7) travelled to Cancun and this resort February 2-6th. The pros: _ The resort property is beautiful with breathtaking views of the ocean and lovely pools. - The staff was great. Really appreciate the entertainment crew and their nightly shows, daytime antics and overall charm. The young server who provided us with ample drinks... More

Pros: Hotel is beautiful. Really pretty entrance way and pools are beautiful. Rooms: We had a OV Suite, very large and pretty. Entertainment: I enjoyed it. And was happy they offered it. Entertainment staff and Pool staff by party pool were very nice. We did tip Ocean: flat and enjoyable could walk pretty far to the left but not to... More

how can you say amazing beach....the beach is tiny and the rocks prevent you from walking far. The lobby smells and the beautiful pool in the middle gets no sun because it is blocked by the building. People are very friendly though and the service is great. More

Just spent a week there with wife/14yr old kid. Had a blast. Hotel is very nice but it starting to show a few blemishes. A little more upkeep by maintenance would put it over the top. Still a few little things from storm damage. Room mustiness reports are correct, but open patio door overlooking ocean solved. As with most hotels... More

This was my first time at a Riu hotel and I think the Riu Palace is beautiful! My husband and I traveled with 2 other couples and had the greatest time ever..where do I begin...We stayed in room 510 and our room was really nice. They are constantly re-stocking the mini bar and housekeeping does a really nice job. Be... More

what an amazing hotel the views from balcony are amazing! the rooms are great mini bar always stocked and room kept tidy and fresh by staff cocktails are yummy and there is a wide selection of drinks to choose from there is a fusion restraunt,steak house,french restraunt,brazilian restraunt, buffet restraunt which is the main area and the chef does different... More

This was our first time staying at an RIU resort. Upon arriving we were given a sixth floor corner suite. A special thanks to front desk staff Terese. The suite was spacious with plenty of closet space, double sink bathroom with tub (which my wife enjoyed) a king bed and a sitting area with t.v. and a pull out couch.... More

My husband and I and 10 of our friends went to this resort in May of 2010, and had nothing short of a fabulous time! The staff was super nice, the food was good, and no complaints in this dept! We asked for some mixers for our fridge, and we were given carafes of cranberry juice and orange juice with... More