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Gran Caribe Real Resort & Spa

4.0 of 5
Blvd. Kukulkan, Km. 11.5, Cancun 77500, Mexico
Amenities
Ranked #23 of 170 hotels in Cancun
4.0 of 5 stars 2743 Reviews
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2,743 reviews from our community

What travellers say about this hotel
  • Sunset grill(85)
  • Very good(75)
  • Entertainment staff(74)
  • Great time(73)
  • Lobby bar(72)
  • Room service(41)
  • Kid Club(36)
  • Ocean views(33)
  • Main pool(30)
  • Friendly and helpful(19)
Traveller rating
    1,227
    786
    315
    218
    197
Only show reviews for Family (674) | Couples (685) | Business (27)
Date Rating
birdwoman_12
Phoenix, Arizona
1 review
1 helpful vote
4 of 5 stars Reviewed 17 February 2012 NEW
1
person found this review helpful

Service was great. Room was big and nice, but a bit garish. Food was good, but not great. Beach was wonderful. Great place for families. More

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baltimore_meghann
Baltimore, MD
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

My husband and I traveled here for a friend's wedding and had a wonderful time. We upgraded to ocean front and would not have changed that decision in the slightest. Falling asleep to the sound of the ocean can not be beat. The rooms were clean, spacious, had their own stocked fridge and even four liquor bottles! The Pros The... More

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RVTripTip
Ottawa, Ontario
Senior Reviewer
7 reviews
69 helpful votes
3 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

Jan 31 to Feb 9 2012 Positives: hotel was very clean, very nice, great room, great service, fantanstic beach, food was ok. Staff worked really hard. Negatives: noisy lobby especially when live music was played (can't really carry on a conversation), no quite space to relax in the evening outside. This put us off Room 2358 nice view of kids... More

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Cindy N
Sioux Falls, South Dakota
1 review
1 helpful vote
1 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

I was sadly disappointed in this resort... First...when we arrived there was a line that took 45 minutes to get through to find out that our room was not ready. It took me 3 more times to stand in line ( shortest was 15 minutes) to finally get a room. Then we paid for the ocean front view..(upgrade) DONT DO... More

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Nicolas Vazquez Cuevas, Manager at Gran Caribe Real Resort & Spa, responded to this review
17 February 2012

Dear Guest: Thank you very much for your preference and for your kind comments about our SPA services. Unfortenately the weather is not in our hands, we wait for a second visit and offer you this special Mexican Party in our pool area. The General Management More

Dan M
Calgary, Canada
2 reviews
2 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

Our first time staying along the Cancun 'Strip'. We were very happy with our resort. Check in was effortless. We were in our rooms in short order. We were impressed with the size. You could be anywhere on the resort grounds, including the beach in a 5 min walk. The a la cartes were very good. We ate at Marias... More

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Karen T
Tinley Park, Illinois
1 review
3 of 5 stars Reviewed 16 February 2012 NEW

After reading the reviews prior to going I would say I was ready for what we got. The hotel is very clean. They really do work hard every day setting up different events throughout the week including dinners around the pools, wine tastings, tequilla tastings, shows, etc. The food was good but disappointing in the fact that there really are... More

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Paceslaker
Atlanta, Georgia
1 review
3 of 5 stars Reviewed 16 February 2012 NEW

We love Cancun ! Beautiful resorts, excellent service and inexpensive ! We have stayed at 3 other resorts and have always had an excellent time ! We were at Gran Caribe Real Feb. 11-15, 2012. It is a beautiful resort and the service is wonderful ! It's clean, the rooms are beautiful, the pools are very nice and the beach... More

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HiltonClan
Smithfield, Rhode Island, United States
1 review
4 of 5 stars Reviewed 15 February 2012 NEW

My family and I, consisting of ages 1, 4, 20, 31, 33, 55, stayed at the Gran Caribe Real from February 4-11. We had booked 2 different room categories for the purpose of location, pool front jr family suite, and a gran jr suite beach walkout. When we first arrived at the hotel, we were greated by a friendly bell... More

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slooc
maitland, fl
Reviewer
4 reviews
4 of 5 stars Reviewed 14 February 2012 NEW

Went with a group of friends for a wedding. The hotel is pretty and kept clean. We didn't go out on any excursions, but did get a massage which was very nice. We participated in some of the daily activities. It was relaxing to have so many conveniences. The water slide is fun. The dancing/music/shows were good too. I would... More

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rcattelino
kansas city
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 13 February 2012

Just returned from week at Gran Caribe Real and enjoyed the facility, beach and food. The Italian restaurant was very good. Good location to catch the bus to shopping and off site bars/restaurants. Based on the number of families with little children, it appears they cater to families with their kids club. Plan to take our whole family back as... More

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Gran Caribe Real Resort & Spa Also Known As

  • Caribe Real
  • Gran Caribe Real
  • Gran Caribe Real Cancun
  • Cancun Gran Caribe
  • Grand Caribe
  • Caribe Real Resort Spa
  • Gran Caribe Real Resort
  • Gran Caribe
  • Gran Caribe Cancun
Address: Blvd. Kukulkan, Km. 11.5, Cancun 77500, Mexico

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