I stayed here from 12-26th January 2012. After reading lots and I mean lots of reviews before I travelled to Cancun I finally chose this one and pleased to say I made the right choice. Upon arrival we were welcomed with our welcome drink which was that delicious I continued to have it throughout my stay, it was a swift... More

This all-inclusive resort bills itself as a 5 star property in Cancun. Is that 5 stars out of 20? The hotel staff is very nice, tried to be accommodating but we were unable to get our points across on more than one occasion. The air conditioning and refrigerator in our room did not work properly. After 4 days of trying... More

Hotel is exactly how it looks in photos. Food is ...... alright. You've got to get a feel for it and figure out what to eat. Breakfast downstairs at Gaviatos is WAY better than room service. All employees are really nice. Location is wonderful. We had a great trip. More

Spent 4 days here for a friend's wedding. Everything was okay but not great. Rooms were decent and clean, beach was easy to access with tons of lounge chairs, and lots of bars. Food was pretty bad. I love to eat and was excited about having 24 hour access to food but I was really disappointed. Had to do a... More

This is not a hotel I would go back to. For the deal we got it was worth it, but it wasn't what I expected. More

We just came back from a vacation at the Gran Caribe Real resort in Cancun and let me tell you that we had a great time. We started our vacation at another resort and couldn't stay there as this place was not for us. I had heard about the Gran Caribe Real so I called and rooms were available. My... More

Stayed at the Gran Caribe in late January...the easy part is that this is nice place, good location, great beach, etc. Having stayed at many AI's over the years this one is fine, not exceptional but fine. A few negatives that we found, and none of which were deal killers, were as follows: 1. Staff wasn't overly friendly. Aside from... More

We stayed at the Gran Caribe Real end of January 2012. Overall the hotel is great. Very clean, friendly staff (two tumbs up for the Sport and Entertainement - Jio, Dani, Bierley, Gama, Omar, Jesus), and well located. There is plenty to do close by and public transport stops just in front. The resort is mostly family oriented. There is... More

What can I say? AMAZING Food, service , cleanliness, overall 10/10! Close to the clubs and malls for shopping; 15-20 minute walk and this area is very safe! Restaurants are all different so you do not get bored. Buffets are great too! The morning buffet omelettes and Belgian waffles are too good! The Mexican restaurant is great as well. Sunset... More