This was our second trip to Cancun and the first to an all inclusive resort. I had found the resort after researching it on tripadvisor and found it had many of the amenities that we enjoy. Positives: 1} The service. I was truely impressed how hard the employees work at the resort. We did not see rudeness at the front... more

We have been on many trips to many different destinations, but this trip was unique. The most outstanding aspect of our trip was the service at this resort. Including cruises, we have never been treated so consistently well. The staff is well-trained, incredibly friendly and willing to pamper you, and totally dedicated to your needs. The rooms are clean and... more

This was our second time at the hotel and was even better than the last! First off, the food was so much better this time, alot more variety! and Secondly, The entertainment team really made the holiday for us this time, they work so hard and are always energetic, fun and happy! It is way too hard to specify any... more

Just returned home from the Gran Caribe Resort this past week. My wife and I have had other trips in the past to the Caribbean, but this would have to be the best to date. We decided to bring our children this time, so we did the research to find the best for all of us within a reasonable amount... more

Just wanted to get my 2 cents in on this resort :)...........we stayed for a week in Jan/10 for our honeymoon & it definitely is a great resort. Everything you have read that is good about this place is true!!!! Everything from the pool entertainment, to the food & service is top notch. I am a very fussy eater &... more

We just returned from 5 nights and highly recommend this resort. We upgraded to a room in the Villas (room 2729) and could walk out our balcony door to our private cabana, we loved lounging on it late in the afternoon. Enough cannot be said about how clean the resort is and how friendly the staff is, this was our... more

Just returned from a wonderful and relaxing week at the Gran Caribe Real (Jan. 22-29, 2010). Everything about the resort was top notch. We travelled with two young children ( 7 & 3) and there was plenty to do. The pirate ship waterpark and slides were great for children of all ages. Our kids did not spent a lot of... more

The best days of my life I spent in that hotel the monitors are really great.Give full attention to the people. It made many friends among them are Bierley Javier and Carlos. I love them. Besides being beautiful is lively and outgoing. They took me to wonderful places with other people who were in the hotel. I have nothing to... more

I'll just say my experience, and you can take it as you want, but what I thought of the hotel. was that it was FRIKIN AMAZING!! Went with 10 friends (we're 25ish) and as soon as we stepped foot, champagne!!! All the workers at that hotel are extremely friendly!! We stayed on the VIP floor and had oceanview rooms (amazzzzzzzzing... more