This was a great hotel. No problems with the room. The staff was very friendly and accommodating. The food was good for the price. We love the Sushi restaurant and Maria's (Elegant dining). Two nice pools, one with a pirate ship that my son really loved. There was a dinner theater every night and something for the kids as well.... More

It's hard to find a resort that can accomodate a family of five without having to get two rooms. Real has done a great job of creating family suites and master suites that can sleep up to 7 people total. We've stayed at the Gran Porto Real in Playa del Carmen twice and had wonderful experiences there, so we thought... More

We travelled there from December 17th to December 24th 2011 my girlfriend, our three kids (4, 2 and 5 months), my parents and my sister (28). That was really a perfect week for all of us. When we arrived in the morning our room was not ready so they told us to come back a 3PM. At this time our... More

ROOM: When we first got there to check in they told us our room we booked wasnt available and they were gonna upgrade us. Their upgrade was putting us in a room way down in the back part of the hotel a long walk from anything! We couldnt get into our room cause the room cards wouldn't work. The luggage... More

I cant complain about this resort....It has a lot of great points to it...but it depends on what you are looking for.... A party resort .... not really... The main lobby bar closes at midnight...If you like a big resort.....this is NOT the right for ya.... The food is excellent at this resort.... the drinks are good so you will... More

Excellent hotel, service, sports and entertainment groups very very good. I give 10 to this hotel More

What an amazing time we had at the Gran Caribe. Our group consisted of three 27y/o males, single, not a lot of money to spend. Our travel dates were the second week in December. The food was very good. Plenty of variation and healthy fresh options. The drinks were excellent. Dos XX was the beer available, and they made sure... More

We had friends and family gather for the 6th year( over 20 of us). We are planning are trip for next year. Andre Remmers is why we go back. Andre and his activity staff make us feel welcome. We love the pool, the beach area, the bars----- everything. can't wait to go back. More

We stayed for 2 nights. We enjoyed amazing room, all inclusive sevice of highest level, wonderful and very diverse food. The privet beach of the hotel is very good with beds on the beach and drink sevice to the bed. The entertaiment was nice too. More