For our very first time at this hotel. We arrived 3 hours before check-in, not a problem at all, we were accommodated to use all the facilities at the hotel until our room became available, and we did, hitting the locker rooms to change into bathing attire so we could go to their pool and beach. Andres and Sylvia greeted... More

Being clean is a must for me and the villas are that and more. They are located right on the beach as is their restaurant. Amazing sunset while eating dinner is a must see. The best server is Alexander - great guy and very organized. If you are laying in a lounge chair on the beach try to get Sylvia... More

Great place, especially with a family (assuming you actually think staying in a Cancun tourist zone is 'relaxing') Good playground for little kids although I don't understand why they would have stone stairs inside of a playground for small kids. Mexicans have a completely different idea of child safety than Americans so if you bring children they'll have fun, but... More

Just checked in today, room was ready and clean. Wifi is strong everywhere - no timeshare pressure. Neither beach nor pool is crowded so we are having a great time so far... Writing this review on the beach listening to the music provided by the towel hut. Just need the waiter to bring me a drink and all will be... More

We spend the winter in Lake Chapala, Mexico --which is in the Sierra Madre Mountains at about 5000 feet elevation----so before we left the country we went to the beach---this time to Cancun--our first visit! This Villa style hotel is a semi circle of attached villas with 4 or 5 floors depending on which side of the site you are... More

My wife and I come here as we have a time share with the Fiesta Americana Vacation Club. We know we are not at the Ritz Carlton and we usually eat out every night as our lodging has been paid and we spend the money on dining. We enjoy the big room and the small but functional kitchen. The beach... More

The name implies its a villa (or bungalow) complex. But actually, minimally equipped apartments. Seems to miss the boat on both counts - too impersonal to be a hotel room, but not well enough equipped for an apartment hotel (for example, no hot plates, only a microwave). Bath small but adequate. Not much of a restaurant, but plenty - and... More

The hotel is expensive for what it has to offer. There's no wifi connection in the rooms, and the one in the lobby is practically not functioning. Breakfast was at extra charge of 205 MXN without tip (at least 10% expected), nothing extraordinary though, with grim staff. Wall are wafer-thin, the rooms are apartments closed off with a locked door.... More

We stayed for a week over spring break. Pros: clean rooms, refrigerator and microwave in room, big pool, helpful friendly staff Cons: small beach area, thin walls. We could hear the baby next door at all hours. My kids, ages 6 and 9, had a great time. There are lots of other families with young kids. The small beach is... More