When I stay in a low budget Hotel I expect at least a clean room and towels, well this was not the case. The room was clean, but not enough towels. When I call the reception, the lady told me there were not towels available for the next two hours. I just couldn't believe what I was told, so I... More

If you're in Cancun and not interested in the beach, a property like this is good. It is much less expensive and you can still take a taxi to a beach. It is across from a huge shopping mall, but there are few good restaurants near by. The property itself was reasonable and clean for the most part. I had... More

Well where do I start, my family and I live in the Yucatan and travel to Cancun to see friends and family when the come to town. We had stayed at City Express when it first opened and thought it was ok, now a few years later we decided to stay again and it was not even 3 star. The... More

The breakfast is included but they could change the quality and the amount of the food (corn flakes, coffe, bread and some fruits). The air condition in the room was terrible. It turned off every 10 minutes and it didnt start again. They tried to fix it and it was impossible. We asked to change our room the second night... More

My family stayed here overnight before continuing our journey elsewhere. It was clean, though it smelled of bleach in our room. The accomodations are basic but met our expectations, since we only paid about $70 for the room. The experience was perfectly adequate for our purposes, so I give it 4 stars.

We only spent 2 nights at city express, before our trip to playa del carmen. We chose this hotel because we went on a day trip to isla mujeres, and we got free nights with our credit card points. Basic accomodations, bussines center, continental breakfast, cable TV, AC...etc. there was construction next door and it was annoying, it would have... More

This hotel is great for an overnight stay or for emergency. It is a few minutes bus ride to the touristic area. I had a room on the bottom floor and everything was perfect (very clean, beds were comfy, tv with a lot of channels). The breakfast was more than OK for the price. There is a nice shopping mall... More

We stayed here for one night before flying out. A "friend" made the reservation and recommendation. The rooms smelled and the floors were dirty and there weren't enough towels. The room was $100 and it was a $40 dollar (20 minutes) cab ride to the airport. You are way better off staying at the Sea-view Cancún Resort for and $150... More

Brand new hotel. We missed our flight leaving Cancun while we were on vacation in Akumal. We had to stay the night in Cancun. Our rental car agent booked us a room here. It is brand new. Clean. Budget-based. Much like a Microtel Inn in the United States. Inexpensive. They provided some toiletries, very prompt service, lots of extra towels... More