all the negative reviews are true the food was horrible same food day after day crepes premade and microwaved the coffee was worst than coffee from a hospital machine bugs in rooms changed rooms 3 times had to schudle every day to the golden parnassus if you are booked at the golden and they should be over booked they will... More

I have never written a review before but I stayed at the great parnassus jan 22nd thru 26th and it was the worst experience ive ever had so I felt it was my duty to warn people. I booked through apple vacations who told me the resort was just as nice as the sold out golden parnassus. The resort was... More

This resort provides a great vacation experience for families. But those seeking an "Adults Only" experience (or who just want to get away from the kids for the afternoon) can find age appropriate company at the adults only pool & bar, and several other "adults only" venues within the resort. This is a fairly new resort (opened in 2007-2008) and... More

I recently returned from a trip to Cancun and stayed at the Great Parnassus. I read several of these reviews prior to leaving and had some last minute panic about some of the awful experiences people have had at this hotel. I'm glad to say I didn't experience many of them. So, when we got there our room wasn't ready,... More

My first room had absolutely no hot water. Hot tub didn't work the shower was broke and the hot water never came from the shower but the sink got hot water. Beds were uncomfortable to the point of a back and headache every morning. Second room was much better and the staff was very understanding and we will go back. More

This was our first trip to Mexico, and we found that the Great Parnassus more than met our needs. One area where the hotel needs improvement though is at the check-in phase. Check-in was very slow and poorly organized. We waited 2 hours for our room, and were asked to come back 4 times during this period (needing to get... More

We returned back to the Great again this year.We knew the rooms on the north side were quieter so we asked the girl at the front desk for that side. She said they were full and she couldn't tell which side we were on.So when our room was ready we hoped for the best but we got a room again... More

we stayed at this hotel for two weeks in january with 2 of our friends. from the moment we arrived we were treated like royalty the staff were all great espesially fernando and isis at the karaoke bar .,the french restaurant was superb the quality of the seafood was first class ,potofino was great as was big ben, and the... More

We just got back from staying there for 1 week. It is a great hotel for families. The staff was very nice and friendly. There are just some small problems the buffet resturant needs to change things up a bit they had the some food day after day they need a little more variety. I highly recommend Big Ben and... More