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Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #52 of 170 hotels in Cancun
3.5 of 5 stars 1620 Reviews
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1,620 reviews from our community

What travellers say about this hotel
  • Room service(75)
  • Kid Club(61)
  • Big Ben(55)
  • Entertainment staff(49)
  • Food court(47)
  • Very nice(46)
  • Pool area(40)
  • French restaurants(30)
  • King size bed(9)
  • Time share(8)
Traveller rating
    473
    513
    281
    177
    176
Only show reviews for Family (807) | Couples (493) | Business (14)
Date Rating
Danny V
China MI
2 reviews
1 helpful vote
2 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We know someone who stayed there last year and was happy. Not to bad building, (elevators terribly long wait and stop at every or most floors once on) food hit or miss anyplace, pools not to bad, activities good at pools, bars and drinks hit and miss- good name brands but soda flat/watered down taste at any location even restaurants... More

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Dinesy
Welwyn Garden City, United Kingdom
Senior Reviewer
10 reviews
17 helpful votes
3 of 5 stars Reviewed 18 January 2012

We booked our holiday in this hotel with Thomas Cook and went from 18 Dec to 1 Jan. The hotel was very attractive and clean. In fact, it was cleaned the whole time (people picking up cups and plates left around). It is spectacular to look at with a huge atrium set up to look like a boulevard. The room... More

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Conner R
Austin, Texas, United States
1 review
7 helpful votes
1 of 5 stars Reviewed 17 January 2012
7
people found this review helpful

We booked 15 rooms for a company trip January 2012. The Hotel is large, so we were optimistic that we would enjoy a good variety of food and entertainment. To start the trip we waited 1/2 hour in line just to check-in. One lady was trying to get drinks for people, but when there are 50-60 people in line that's... More

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gloria j
Euclid, Ohio
1 review
3 of 5 stars Reviewed 17 January 2012

The island itself is intoxicating and at first glance you think you're in paradise. However, The Great Parnassus could stand a Great Renovation. Our room was nice but the bathroom really needs to be updated, the entire plumbing needs an upgrade. The food is hit or miss, more misses than hits. I ate lots of fruit and tuna sandwiches. I... More

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pyrenese331
Wisconsin
Contributor
15 reviews
129 helpful votes
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I traveled with a group of 11 people the beginning of January. We had four rooms scattered throughout hotel. All rooms were very clean and had amazing views. The maid service did great and we always had clean towels. The food was good to very good. We ate at Big Ben's and Portofino twice, both times the food was excellent... More

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Andy L
Philadelphia, Pennsylvania, United States
1 review
1 helpful vote
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We enjoyed our stay. The room was large and slept 3 people since there was a fold down couch that was very comfortable. The bathroom was large but could use some updating. The service in most of the hotel was pretty good except in the restaurants. The food in the specialty restaurants was fair at best. Out of 4 nights,... More

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Ozzzzzzz
1 review
1 helpful vote
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

The thing is about reading these reviews, is most people have something else to compare it to. People who have never stayed at a real 4 star or higher resort probably would not know the difference. We always stay at one of the Palace resorts(moon, beach, cancun, or sun). If you compare this resort to any of the previous mentioned,... More

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Jonathan P
Dallas, Texas
1 review
2 helpful votes
2 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

Upon arrival to the Great Parnassus, there is a grand lobby which leads to an enormous open-air hotel. During the day, the hotel is pretty dark and gloomy. The buffet left a lot to be desired. To appear to be a nice hotel, GP has a formal French restaurant. We were not allowed in with jeans and a polo. All... More

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1EvaLi
Vancouver, Canada
1 review
3 of 5 stars Reviewed 16 January 2012

Could anyone tell me if there is free internet service or we need to pay for it. We are leaving in one week. I read all the bad and good comments. Thanks for the helpful tip. This is our first all inclusive trip to Cancun. More

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Cindy and Bob L
Hillsboro, Illinois
1 review
1 helpful vote
1 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We were not greeted upon arrival. Paid for a Deluxe ocean view, which we did not get. We complained, so they gave us a different room. Both rooms were OLD and had a stained up nasty futon in the room. We paid $150.00 to change Hotels. I sent a 2 page letter to Apple after we got home. They were... More

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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico

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