We traveled May 12 through May 18th. This resort is absolutely beautiful. We staying in room 719 which was an Oceanview Jr. Suite, non-smoking room (even though the hotel map says it's a smoking room). We've stayed in a lot of resorts and the view from this room was by far the best we've ever had. The balcony doors are... More

My wife is all about the accommodation and less about the destination. The wife was happy- finally. Trip/ room/ service was much better that I could have imagined. Can not go wrong with this place. Will stay next time at same hotel. No need to shop around.

Our 3rd time to the Royal and would not go anywhere else. If you love luxury hotels, great location, great food, fantastic ppl this is the place for you. The only negative is that mid week they changed the glasses used around the pool and beach area to cheap plastic...not fitting for this type of hotel. Difficult to hold, bend... More

My husband and I both got SICK!! We lost 2 days of our vacation. Pros: The resort is nicely located on a warm sandy beach, which we enjoyed a lot. The rooms were very spacious and housekeeping did an exceptional job. Cons: The Lobby Bar bartenders ignored us 4 times!! They were too busy talking to each other and wouldn't... More

I'll start by saying this was an amazing hotel and overall we had a fantastic stay. Having read trip advisor everyday for three weeks prior to our holiday, it's fair to say that there were a lot of mixed reviews and please don't think this is set in stone as obviously it is each to their own. Check in: Check... More

I would like to start off by first saying this is our second time visiting The Royal and it just keeps getting better. When we visited 3 years ago we both said this would be the perfect place to get married and we started planning over a year ago to get married on May 10th, 2013. The wedding coordinator I... More

This is by far one of the best resorts that my husband and I have ever stayed at. When we arrived, we were greeted with a cold towel and a glass of champagne. Check-in was quick and easy. We decided to upgrade to the oceanfront suite and received room 604 and the view was amazing. Our room wasn't ready when... More

My wife and I are the easiest travelers to please. We don't normally complain about anything but I had to change what I was going to write about this hotel from what we saw at the beginning of our 7 day trip to the actual experience we had. The hotel sits on the perfect spot near shopping, dining, activities, and... More

I don't usually post many reviews, but felt compelled to write this one, due to the ongoing problems that are being reported, and how afraid I was before leaving to go on this long awaited vacation. To give you some background, we are previous visitors to the Riviera Maya, but this was our first time to the Royal in Cancun.... More