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The Royal Cancun


Hotel class 4.5 of 5
Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico
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Reviews you can trust

88% Recommend
4.5 of 5 stars 1,151 reviews
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By trip type
All (1,151)
[ Date ] [ Rating ]
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5 of 5 stars
llackne   2 contributions
llackne
4 Feb 2010 | Trip type: Friends getaway New

That Is exactly what you get. The staff, resort, food, and service are exceptional. No complaints at all. This was our 3rd visit and again we were not disappointed. We brought along friends this time and they too have fallen in love with this resort. We most definately will be going back. Loved it! more

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5 of 5 stars
moniqueCornwall   15 contributions
cornwall
4 Feb 2010 | Trip type: Couples New
1
person found this review helpful

This is the most amazing place in the world amazing service amazing rooms amazing pools amazing spa need i say more i love love it if you like to be treated royaly Monique and Pat more

THE BEST!!
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5 of 5 stars
Katy_D_Chester   1 contribution
Chester, UK
4 Feb 2010 | Trip type: Couples New
2
people found this review helpful

Well, i just wanted to put a few words to describe this hotel. AMAZING!! My boyfriend and i went from 30/11/09 - 15/12/09 whilst the beach was being rebuilt, yes it was a shame, but at the end of the day it wasnt the hotels fault and they are making it better!! Yes the travel agents SHOULD have advised us,... more

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5 of 5 stars
brockvegas   18 contributions
ontario
3 Feb 2010 | Trip type: Couples New
3
people found this review helpful

We have experienced many 5 star resorts throughout the Caribbean previously and this resort clearly excels beyond their peers, in a quality service culture. From the moment we arrived until our departure 7 days later, everything was top shelf and beyond our expectations. Consistently throughout our entire stay, every employee that we had contact with, made us feel very special,... more

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5 of 5 stars
Imreallygoingplaces   1 contribution
santa cruz, california
3 Feb 2010 | Trip type: Couples New
1
person found this review helpful

I have never written a review before, but i wanted to make sure this hotel recieved a good one from me. I feel like most people only take the time to complain about things, and dont take the time to write a good review. First let me start by saying im pretty well traveled. Ive been to 5 star resorts... more

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5 of 5 stars
ralphmazzie   1 contribution
nova scotia
2 Feb 2010 | Trip type: Couples
1
person found this review helpful

The food is fabulous first rate all the way service was excellent rooms were suberb i loved the bed soooooo cosy beach great pool large drinks were top of the line i would go back in a heart beat now back to ns and snow more

Excellent
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5 of 5 stars
TulsaFunincancun   1 contribution
tulsa
1 Feb 2010 | Trip type: Couples
1
person found this review helpful

My husband and I have stayed at your resort I believe 5 times now and during our recent visit we became club members. As always out stay was great except the weather was a little cool but that is not something you can control! I did want to compliment one of your staff members, Ivan who works the pool area... more

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5 of 5 stars
wrdissel2   43 contributions
Kentucky
31 Jan 2010 | Trip type: Couples
4
people found this review helpful

We've been back for 2 weeks now from our trip to the Royal cancun, and I couldn't miss it more right now. We had an absolutely wonderful time. I had read almost every review on here, so we were very prepared for the time share deal and the all the other so called negatives of this resort. I'm going to... more

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5 of 5 stars
maddysmom   21 contributions
Northern VA
31 Jan 2010 | Trip type: Solo travel

Just got back from this wonderful hotel - cannot say enough about the staff and how they cater to your every wish. Eme and Benjamin at Pelicanos - Wendy, caroline, guadalope - Jorge - it was so nice to see you all again - thanks for everything! Rafael - thanks for always keeping my glasses clean. You all work so... more

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5 of 5 stars
juliegranbyqc   1 contribution
granby qc
31 Jan 2010 | Trip type: Couples

Home away from home! The service is extrodinary, It's like being with a great big familly, When you go at this hotel you are the king and queen of the place. The food is more then great five star restaurant, rooms are very big they are suites. The new beach you can walk, jog and not see the end ,beautiful.I... more

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The Royal Cancun Also Known As

  • Royal Cancun
  • The Royal Hotel Cancun
  • Royal Hotel Cancun
  • Royal Cancun Resort
Address: Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico