This is the most amazing place in the world amazing service amazing rooms amazing pools amazing spa need i say more i love love it if you like to be treated royaly Monique and Pat more

Well, i just wanted to put a few words to describe this hotel. AMAZING!! My boyfriend and i went from 30/11/09 - 15/12/09 whilst the beach was being rebuilt, yes it was a shame, but at the end of the day it wasnt the hotels fault and they are making it better!! Yes the travel agents SHOULD have advised us,... more

We have experienced many 5 star resorts throughout the Caribbean previously and this resort clearly excels beyond their peers, in a quality service culture. From the moment we arrived until our departure 7 days later, everything was top shelf and beyond our expectations. Consistently throughout our entire stay, every employee that we had contact with, made us feel very special,... more

I have never written a review before, but i wanted to make sure this hotel recieved a good one from me. I feel like most people only take the time to complain about things, and dont take the time to write a good review. First let me start by saying im pretty well traveled. Ive been to 5 star resorts... more

The food is fabulous first rate all the way service was excellent rooms were suberb i loved the bed soooooo cosy beach great pool large drinks were top of the line i would go back in a heart beat now back to ns and snow more

My husband and I have stayed at your resort I believe 5 times now and during our recent visit we became club members. As always out stay was great except the weather was a little cool but that is not something you can control! I did want to compliment one of your staff members, Ivan who works the pool area... more

We've been back for 2 weeks now from our trip to the Royal cancun, and I couldn't miss it more right now. We had an absolutely wonderful time. I had read almost every review on here, so we were very prepared for the time share deal and the all the other so called negatives of this resort. I'm going to... more

Just got back from this wonderful hotel - cannot say enough about the staff and how they cater to your every wish. Eme and Benjamin at Pelicanos - Wendy, caroline, guadalope - Jorge - it was so nice to see you all again - thanks for everything! Rafael - thanks for always keeping my glasses clean. You all work so... more

Home away from home! The service is extrodinary, It's like being with a great big familly, When you go at this hotel you are the king and queen of the place. The food is more then great five star restaurant, rooms are very big they are suites. The new beach you can walk, jog and not see the end ,beautiful.I... more