We stayed at The Royal in Cancun for five nights. We didn't do the upgrade because one wasn't available the night we checked in and we don't like to move after we have settled in but, it is worth it to be on higher floor (especially if you have a second through fourth floor room in the middle, over the... More

Just returned from the loveliest holiday ever. What a lovely hotel. I really cannot fault the place. On arrival we were given champagne, check in was really fast. Left our bags to be brought up to our rooms later by a member of staff. Our room was a junior royal suite 2 double beds but his suited us . Jacuzzi... More

My wife and I enjoyed the Royal when we visited in October. I have to say that we read a lot of the reviews prior to visiting the Royal and did not nearly have all the problems with the high pressured "club" package. The food was excellent, everyone was helpful. The only downside which couldn't be helped was the rain.... More

Stayed at the Royal for 5 days. My wife fell in love with the place. I have been to many all inclusives in the Carribean and I would highly recommend this hotel. Great location, incredible pool for Cancun, amazing staff. We upgraded from a Junior suite to a Royal suite to be on a higher floor, we got a room... More

I cannot give this property 5 stars as I reserve that rating for the truly extraordinary. However, as far as all-inclusives go, this property is well above par. Buffet at Spice was good, esp for breakfast. Asiana's tepenyaki was very good. My friends ate at Marie Maria's as said it was very good. Tried room service one night - not... More

This was our third trip to the Royal in 4 years. We did buy a membership the first year we were there - no regrets! Besides the beautiful hotel and grounds and amazing beach, what really makes this resort exceptional is the wonderful staff. They are all professional, friendly and seem to enjoy helping to make your stay special. I... More

I never write reviews but after this trip I feel it is a must. We originally booked the Gran Porto Real Playa Del Carmen through Westjet Vacations for 7 nights, on our 2nd night there we were offered a free upgrade to their sister property The Royal Cancun.. Absolutely 100% yes we took this opportunity. Junior suite Oceanfront is awesome..... More

Stayed at the Royal in Cancun for 2 weeks and all I can say is: the name covers the expectations! Of course, like every hotel, there are little things which could be better, but honestly these 2 weeks flew by and we hate to have to leave the Royal. Some people will complain about the smallest details, well I have... More

Me and my partner travel alot, we have been to cancun 3 times and just everything about this hotel was perfect. When we return to cancun which will hopefully be soon we are for sure staying here again. Staff- were always avaliable to answer any questions we had they made our vacation very pleasant and would give them 5 stars... More