My husband and I just spent 5 days at this hotel. We enjoyed a beach front room that had a spectacular view. We had been in Playa for 10 days and were looking for a spot in Cozumel for our last 5 days. The hotel is very quiet with a beautiful private beach. The reef out front of the hotel...
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Dear Guest,
Thank you for your visit and your time to write a comment about our resort. We are very pleased that you mention us as a wonderful romantic place.
We firmly believe we have the task to all our guests, is to create unforgettable experiences.
I am also sharing your comments with my Front Desk area people to work...
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This was our 8th trip over a 20 year time period to Cozumel and all stays have been at this hotel. There is something about it that makes us feel like family. The hotel retains staff so we always see the same faces and they remember us! Our favorite rooms are in the 5000 wing and are beachfront. They have...
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Dear Guest,
First of all, thank you very much for your visit, second, for been posted you detailed comments about our Resort!
You are totally right about become an InterContinental Ambassador, it really worth it as you said and besides we are able to do it very easily during the check in process.
I am really pleased about your recent...
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Congratulations on being named #23 on the list of top hotels on Mexico. A distinction that is well deserved. This was my second stay in the past two years. I was worried that last year's excellent vacation was a fluk however, this hotel did not disappoint. From pre-check in to check-out, I was treated with five star service all the...
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Dear guest,
Thank you indeed for your kind comments and thanks to distinguished guests like you is that we were chosen in this select group.
Amilcar is an invaluable part of our staff in our restaurants, of course I'm sharing these comments with him and his supervisor.
Once again thank you for coming and I hope to see you again...
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This hotel make You feel like in your own private island. It has a very good spa, the food is high quality with its restaurant Alfredo, and the warm people who are always responsive to serve your wishes. In fact one of us was bitten in the sea by a aguamala, kind of a jellyfish and a waiter saw it...
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Dear guest,
Thank you indeed for your kind comments about our staff and our facilities.
The fact that you've had a wonderful time with us fills us with joy and motivation to do our work day by day.
I hope to see you and welcome you personally next time.
Warmest regards,
Henry Walther
General Manager
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We stayed a week, first time in Cozumel. We found out why our friends have come back 6 times. It's a great layout...beach, snorkeling at the hotel, the food was really good and reasonably priced, we went to town half the time and ate at the hotel as well. Nice rooms, pool, beach chairs with bar & grill service, palapas....
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Dear Guest,
We are delighted that you had a great experience at Presidente InterContinental Cozumel Resort & Spa. Our goal is to always exceed our guest expectations and we want to thank you for taking the time to share your kind words.
We look forward to welcoming you again soon at this your home away from home InterContinental Cozumel. It...
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We love our luxury room especially since we dive and the room is only steps from the dive shop. A 5 star Padi facility - Scuba Du, takes wonderful care of us. Always safe and with excellent dive masters. The boat right there when we surface. We call it "Valet Diving". We get a room with an outdoor shower, perfect...
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Dear Guest,
Thank you for coming and for taking the time to write a review about your stay. We really appreciate your kind words.
Always we are looking the right concessions to work together and thereby meet the needs of our valued guests. The Scuba Du dive shop with years of experience and Mandara Spa facilities and therapists make a...
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We have to agree with most of what previous reviewers recently said, the good and the bad. Take time to read it all. What we mostly enjoyed was having been there when only 20% of the hotel was occupied: it was like having a piece of paradise to ourselves but onw wonders if it can stay open much longer with...
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Dear Guest,
Thank you so much for your comments about our hotel, you are totally right when you said this is a quite place and our guest can enjoy very much here. We are working very hard for the people whom make the effort and come to visit us, helping us in order to spread the word about our Resort....
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Our recent stay at this resort was top notch and an unexpected surprise. My husband and I had travelled with another couple to Cozumel to get certified in scuba diving, and we actually were certified by a very professionally run dive shop called Scuba Du, which is on the hotel property. It was very convenient to have the dive shop...
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Dear Guest,
Thank you so much for your comments about our Resort.
We totally appreciate your kind words regarding our staff service and certainly I will share your comments with them. We are very proud to have the staff, who constantly look forward to exceed our guest expectations.
As a quick reminder, you will be able to upgrade your acomodations...
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This is our seventh visit to El Presidente in Cozumel. There is nothing else like it here. It has the best beach; a spacious, uncrowded setting, good snorkeling right off the beach, a beautiful beach front restaurant plus a gourmet restaurant (Alfredo's) and an on-beach snack bar, plus two large pools, children's activities, fitness center, spa, free wi-fi, and more....
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Dear Guest,
Thank you for taking the time to share your comments about recent stay at your home away from home Presidente InterContinental Cozumel. We really appreciate your loyalty.
I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel as your favorite place. Thank you sincerely for commending our service team in...
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We just returned from this beautiful resort in Cozumel and must pass on our highest recommendation of this property. We have travelled to many tropical places around the world and found the Presidente to be one of our favorites. Their beach accomodations are the best you will find on the island, coupled with the best of the best in service....
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Dear Guest,
Thank you for have taken the time to visit us and write your comments about our staff and our property.
We constantly strive to get people to leave with unforgettable experiences and if we done this, we feel very satisfied.
I look forward to welcoming you soon in the company of your good friends and family.
Warmest regards,...
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