We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 58 Cozumel hotels »

Cozumel Palace

4.0 of 5
Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Hotel amenities
Ranked #2 of 58 hotels in Cozumel
4.5 of 5 stars 1019 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

1,019 reviews from our community

What travellers say about this hotel
  • Room service(42)
  • Very good(35)
  • Ocean views(28)
  • Italian restaurant(27)
  • Fire show(23)
  • Pool area(23)
  • Great time(21)
  • Cruise ship(20)
  • Dive shop(16)
  • Friendly and helpful(7)
Traveller rating
    777
    172
    38
    17
    15
Only show reviews for Family (221) | Couples (582) | Business (5)
Date Rating
Paul C
Manchester, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

What a fantastic experience. First time in Cozumel - beautiful island with lovely, genuine people. One of the best hotels I've experienced with 5 star service from delightful people. Good food, fantastic choice and good entertainment. We intend to go back again in the future. Thank you to Heri, Fili, Neyali, Gabriel, Camilla and all the wonderful staff. More

Was this review helpful? Yes
cweppler
Walkerton, Canada
2 reviews
4 helpful votes
5 of 5 stars Reviewed 5 February 2012
4
people found this review helpful

Just got back from our trip to Cozumel where we had the pleasure of staying at the Cozumel Palace. The overall cost was a few hundred hundred dollars more than the Iberostar or the Occidental but worth every penny. Even if we've had a good experience somewhere, we usually don't plan to return. This place however, is different! The SERVICE... More

Was this review helpful? Yes
COJOinMichigan
Warren, Michigan
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 2 February 2012
4
people found this review helpful

..... or at least very close to it. We are middle-aged so our review is geared more to that mind set, that is, we aren't young honey-mooners, or worn out life long party people. We appreciate the finer aspects of life with out having to pay thru the nose for it. And this facility delivers. It's not a 'mega size'... More

Was this review helpful? Yes
eyelaserguy
houston
1 review
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Stayed there in november and decided to try again. A little less crowd, or my sporting of my new black diamond bracelot made my stay world class. Improvement in wait staff food and engagement by the staff. All 5 star except some confusion in getting our orders straight at the japanese stlyerestaurant. Conceirge gave good recommendation on an off site... More

Was this review helpful? Yes
n10shnL
Dayton, OH
2 reviews
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Amazing! The Cozumel Palace was incredible! We were impressed from the minute we walked in the lobby with the service, the friendliness of staff, the feeling that we were "royalty" at least for a few days. The food was beyond what I could have imagined -- everything we had was fantastic. I thought b/c it was all-inclusive the food might... More

Was this review helpful? Yes
941glc12
Coppell, Texas
1 review
3 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

I wanted to make sure that I wrote a review because my new husband and I just visited during our Honeymoon in January, Cozumel's typical high season. The hotel was only 30% occupied, and though I do not know for sure the reasons... I do want to make sure everyone knows what a great experience we had in Cozumel and... More

Was this review helpful? Yes
Danielle B
Oklahoma City, Oklahoma
1 review
5 helpful votes
5 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

I had the most fun on my honeymoon at the Cozumel Palace. I think this place is so beautiful. It is smaller than most all inclusives and I liked that too. The snorkeling right behind the hotel was so fun! I had never snorkled before. My husband and I tried all the restaurants and they all were delicious. It was... More

Was this review helpful? Yes
rosie60763
New York City, New York
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We just loved this resort. The only reason I didn't give it as 5 star rating is because there is no beach. Otherwise there are no negatives. It is walking distance to the village of San Miguel. Although the village is mostly set up for the cruise ships which are there everyday except maybe Sunday. One day there were 6... More

Was this review helpful? Yes
SLPExplorer
Houston, Texas
2 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Visited right before Christmas with two teenagers. The loft suite gave us plenty of space. Hotel service was quite prompt and very friendly. The all inclusive concept really simplified our trip, especially with older kids who could manage their own meals. I'm very particular about food and was pleased by the selection of fresh fish, veggies and fruits. My kids... More

Was this review helpful? Yes
polmecs
Chesterfield, United Kingdom
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 28 January 2012
5
people found this review helpful

Felipe the head chef at moon palace got to know it was my birthday the day we transfered to Cozumel Palace and asked them to help us celebrate,what happened will live with me forever ,we are still pinching ourselves to find out if we are really here or have gone to food heaven, did they mistake us for Brad &... More

Was this review helpful? Yes

Travellers who viewed Cozumel Palace also viewed

Iberostar Cozumel
4 of 5 stars 1,707 Reviews
Cozumel, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d184998?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Casita de Maya
5 of 5 stars 143 Reviews
Cozumel, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d310009?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Presidente InterContinental Cozumel Resort & Spa
4.5 of 5 stars 585 Reviews
Cozumel, Quintana Roo
CHECK RATES! ABS:HotelCheckRates-d153001?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 58 hotels in Cozumel, ranked by popularity »

Been to Cozumel Palace? Share your experiences!

Write a Review Add Photos Add Videos

Cozumel Palace Also Known As

  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Palace Cozumel
  • Cozumel Palace Resort
  • Cozumel Palace Hotel
Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico

Is Cozumel Palace your business?

  • Manage your listing
Cozumel Palace
Show the lowest price for this hotel* (from our partners)
CHECK RATES!