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All 58 Cozumel hotels »

Cozumel Palace

4.0 of 5
Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Hotel amenities
Ranked #2 of 58 hotels in Cozumel
4.5 of 5 stars 1021 Reviews
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1,021 reviews from our community

What travellers say about this hotel
  • Room service(42)
  • Very good(35)
  • Ocean views(28)
  • Italian restaurant(27)
  • Fire show(23)
  • Pool area(23)
  • Great time(21)
  • Cruise ship(20)
  • Dive shop(16)
  • Friendly and helpful(7)
Traveller rating
    778
    173
    38
    17
    15
Only show reviews for Family (221) | Couples (584) | Business (5)
Date Rating
SLPExplorer
Houston, Texas
2 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Visited right before Christmas with two teenagers. The loft suite gave us plenty of space. Hotel service was quite prompt and very friendly. The all inclusive concept really simplified our trip, especially with older kids who could manage their own meals. I'm very particular about food and was pleased by the selection of fresh fish, veggies and fruits. My kids... More

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polmecs
Chesterfield, United Kingdom
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 28 January 2012
5
people found this review helpful

Felipe the head chef at moon palace got to know it was my birthday the day we transfered to Cozumel Palace and asked them to help us celebrate,what happened will live with me forever ,we are still pinching ourselves to find out if we are really here or have gone to food heaven, did they mistake us for Brad &... More

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Annoyingly_Picky
Vancouver, Canada
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Like so many reviews already here, we REALLY enjoyed staying at the Cozumel Palace. The staff are all (I'm sure) mind-readers who anticipate your every wish. They really can't do enough for you and every time you say "thank you" they reply "it is my pleasure." Honest! We enjoyed room service and often ordered a bottle of champagne and shrimp... More

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MJCNewYork_NewYork
New York, New York
Top Contributor
69 reviews
22 helpful votes
5 of 5 stars Reviewed 26 January 2012
5
people found this review helpful

Spent one RELAXING week at the Cozumel Palace. Every room has a view of the ocean, they also have Jacuzzi suites. The staff were great, they call you by your first name after one day. The bar staff was great also, I actually made a couple friends down there. The location is great, you can walk to downtown Cozumel and... More

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warmwatergirl
Contributor
15 reviews
7 helpful votes
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

We LOVE LOVE LOVE this hotel the servive is the best we have ever had they always remember your name. The food OMG!!!! the drinks OMG!!!! they have nightly shows,the rooms all look over the ocean (only a few do not)and the all have a full bar/hot tub/ deck with hammocks,it is romantic and well worth the extra money. Not... More

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marnurs
long island ny
Senior Reviewer
7 reviews
15 helpful votes
5 of 5 stars Reviewed 24 January 2012
10
people found this review helpful

My husband and I stayed at Cozumel Palace Jan. 14th-21st and had an amazing time. From the minute we walked through the door I knew it was going to be a special place. We were greeted immediately with a delicious cocktail as well as cool cloths. I was even handed a fresh long stem carnation. From there on we were... More

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CharMae
Altus, Oklahoma
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

My husband and I really enjoyed Cozumel Palace. We were greeted by so many friendly people. Everyone at the resort was so helpful and caring. The resort itself is beautiful. The food and drinks were great. The resort credit was wonderful. The employees really make your trip a vacation. More

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mccarthykris
Contributor
14 reviews
5 helpful votes
5 of 5 stars Reviewed 21 January 2012
3
people found this review helpful

This was a last minute decission for us coming to this resort. Reading the reviews, we decided we had nothing to lose as all the reviews were great. I can't comment enough on the Cozumel Palace...the staff was more then friendly and helpful! :) It wasn't long b/4 they called you by "your" first name and knew what you liked... More

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LePeekle
Dallas, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed 20 January 2012

Imagine relaxing in an in-room hot tub, watching the patio's curtains gently sway in the tropical breeze as you look out past your private hammock to watch the sunshine glimmer off of the brilliant azure ocean waters beyond... This was my stay at Cozumel Palace. When I see the words, "all-inclusive," I think watered-down drinks, dreadful buffets, and blase staff.... More

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purefct
CA
Contributor
18 reviews
8 helpful votes
5 of 5 stars Reviewed 18 January 2012
7
people found this review helpful

I'm partial to resorts like Grand Mayan, Pueblo Bonito, Temptations where they have a lot of on site activities available. that's not to say the Palace Cozumel doesn't offer any, it's just that these activities are more for families or are not as heavily promoted (because most people at resorts tend to not participate unless the staff actively convinces people... More

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Cozumel Palace Also Known As

  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Palace Cozumel
  • Cozumel Palace Resort
  • Cozumel Palace Hotel
Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico

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