Well to start off with this was my wife's and my first time to Cozumel. It was everything that we had hoped and dreamed of. We stayed at the El Cozumeleno from 12 Feb. 2012 to 17 Feb. 2012. We checked in and went to our room wich was roomy and comfortable. I have read alot of the reviews and... More

Had a fantastic time. If you want an all inclusive with good food, clean and efficient staff this would be the place. It is small and intimate and cozy for a resort. It won't take you 1/2 an hour or a trolley to get back to your room if you forgot something like at some of the larger more extensive... More

Our trip was very nice. I had never heard of this Resort and was worried. This was a excellent place to stay,clean and the food was good. The snorkling was awesome,I didn't think it would be so clear and clean. The resort next door was terrible! The water was full of seawweed and sandy water, one guest transfered to our... More

We stayed at the El Cozumeleno in August 2011. My kids are in middle school. So this was the perfect sized resort. The kids could feel independent and do the activities they wanted. I would still know what they were doing and where they were. My husband loved the snorkeling. I could read a book in the shade. The snorkeling... More

Due to some walking issues with my husband, I e-mailed the hotel and requested a room on the newer side because that is where we spent most of our time (our second trip here). While I was asking, I also asked for a room on 4th floor or higher. We were given a 7th floor room, right next to the... More

My husband and I stayed Jan 14th-22nd, 2012 and had a nice time. The customer service here is excellent. So if you're complaining about bad customer service or rude employees, then I'm sorry to say, you must be a very impatient and rude person yourself. They're excellent if you're nice to them and a smile goes a long way! The... More

Another visit to Cozumel Mexico and another stay at the El Cozumeleno. Very very safe and clean island to visit. The hotel again was clean as can be and the staff was again outstanding. Nothing was to much trouble. With a new head chef and new patstry chef, the food was great. The staff is what makes this hotel. Dieago,... More

Stayed at El Coz with a group of six. ( See Pink Flamingo's review) I agree with everything she posted. The sit down restaurant was avilable every night and we only used it twice. We were satisfied with the buffet, really liked the fresh tacos or quesadillas. We certainly didn't lose any weight. The drinks are made weak, you have... More

We spent a wonderful week at Cozumeleno from January 28 - February 4. We had a room in the south tower which was really nice and the view from the balcony was outstanding. We found our bed very comfortable...I believe it had an eggcrate topper. Having read previous reviews, we didn't have high expectations about the food, but we were... More