What I mean is people please stop complaining about the small stuff! Towels...yup they are thin...but they dry you off. Buffet serves the same stuff every day...guess what?...it's a buffet! Beds are NOT that hard. If you don't like the food at the buffet go to the a la carte...we did every night. Yup you gotta put away your shorts... More

We just returned from a 1 week stay on our first vacation ever. There were definite pros and cons to this resort. The hotel and rooms--- The random charges in the hotel really left a bad taste in my mouth. They give you 2 actual keys for your rooms, a staff key and 2 towels. If you lose any of... More

My daughter & I go on a vacation every year to spend quality time together. This was the first time we left the USA & her first time to fly. We felt the resort was very nice. The staff was very friendly, helpful in all ways, our room was huge, private balcony that over looked the beach & ocean/bay, we... More

I guess I will start at the beginning.... Transportation from the airport - They have the shared vans which our party of four used. Don't. $10 each. It was a pretty quick drive and we were the first drop off but did have to wait about 20 minutes for the van to fill up. We took a cab back to... More

We had read a lot of reviews and it seemed pretty mixed, what we found was an amazing staff and a great hotel. It was really above what we thought and the food was great. It was right on the beach and had everything we wanted. We ate at the main dining places most nights and the food was pretty... More

I just returned from my first visit to Cozumel..spent a week at the El Cozumeleno Resort and will go back to the same place if I am ever able to visit again. Started with "Welcome" drinks on arrival, and that hospitality continued the whole week. Very clean resort, large rooms, very good food..We loved the dining room..breakfast and evening dinners... More

We really enjoyed our first trip to Cozumel. Our resort was older but the staff worked very hard to keep it looking great. The buffet was good but the restaurant was excellent. The staff was very caring and very happy! We were often called by name when they greeted us! The negatives would be that the pool was cold. There... More

This was our first all-inclusive, so I can't compare it to others, but we really enjoyed El Cozumeleño. A few minor problems (the ATM didn't work; our "ocean view" room was a view of the straw roof of the restaurant--but we were able to change rooms) didn't prevent us from enjoying our stay. The staff was very friendly and helpful,... More

Arrived at the resort around one in the afternoon. Were greeted with drinks at the door and allowed to check in to one of our two rooms as the other was not yet cleaned. It appeared that all rooms were Ocean front but if you up grade your room will be overlooking the pool area very nice. Only thirty dollars... More