We returned from five days at El Cozumeleno yesterday, January 29. I think the best recommendation that you could get is that I could always when someone was going home that day. Instead of a smile, I would meet them on the elevator and they would say, well, we have to go home today. I felt the same way yesterday.... More

I found this property to be good value for money. The food was decent, the staff extremely friendly and helpful and the accommodation comfortable. I liked snorkelling in the beach area and even starting further south and drifting back. I arranged dives with the dive shop. They are a good outfit - Ocean Tours. The only downside was that the... More

Our famliy of four (2 kids aged 8 and 10) left our winter wonderland in Minnesota and stayed at El Coz on Jan 20-27th. We were joined by our cousins from Iowa with kids aged 7 and 9. Overall our experence was very good - - and one that will provide many great memories down the road. Because of the... More

My husband and I stayed from Jan. 14-18th. We last minute planned this trip due to an extra Christmas bonus at work so we were limited with funds but really wanted warmer weather and nervously booked. We have never stayed at such a low star rating hotel. Airport: small with a few shops and 1 sandwich shop. After picking up... More

We stayed in El Cozumeleno from dec 28 to jan 11. First time to Mexico, been to Cuba and Dominican before. Wanna start by saying that before going there I read many reviews on Trip Advisor and was a bit worried about the food in that resort. Many people were saying that the food is bad and some of them... More

We were trying to choose between resorts for our trip to Cozumel April 2011 and had narrowed it down to two hotels, one of which was El Cozumeleno. Reviews on the other hotel highlighted their food, whereas most reviews on El Cozumeleno highlighted the fantastic snorkeling right off the beach of the hotel. We decided to book the El Cozumeleno,... More

We had a great time on our trip to El Coz Dec 21-27. If you have never been to Cozumel before, steer clear of the timeshare guys in the airport--go outside immediately and find your shuttle to the resort (free transfer with Apple Vacations). The staff at the resort can help you arrange off resort excursions without trying to herd... More

I have been staying at the El Cozumeleno for almost 20 years and have slowly watched one of the islands prominent hotels slowly erode into a tired hotel. What keeps me coming back is the wonderful staff they have been able to keep and there isn't anything that they won't do to make sure you are comfortable and happy. Unfortunately... More

We stayed at the resort from Jan. 15th to 21st. We have stayed at many all inclusive resorts in Mexico and I must say this was the cleanest one we have been to. The people at the resort where excellent. They were constantly asking if they could get us something or cleaning the resort. The snorkeling was excellent right in... More