We just returned from a most wonderful stay at Sunscape! The food was excellent, beach is absolutely beautiful, staff was awesome... We absolutely loved our stay. Do not pay attention to the bad reviews!!! My husband looked forward to a fresh made omelet each morning, lunch buffet was plentiful and delicious, and the restaurants, Portofino and El Patio were exceptional!... More

Ive stayed at this resort 3 times now with a group of divers. Its great location close to the reefs and the rooms are not bad. The food can be hit or miss as with alot of hotels here but its above average. I do not like the small cups you get at the bars but the service is good.... More

We arrived in Cozumel on Friday May 10th, 2013 to celebrate our 30th wedding anniversary. I must admit I was a little apprehensive after reading all the bad reviews. I called the resort the Tuesday before we left to touch bases. I requested to please put me in a clean room that doesn't smell (after reading several reviews that said... More

This has been the most wonderful relaxing beautiful vacation I have ever had. The resort was great from Sophia at the front desk to every single person that is empolyeed there. Every one working was very happy helpful and a delight to see every day..The service was excellent in every aspect. Our room was perfect we could see the pool... More

Worst vacation ever, ruined our honeymoon. The whole place stunk (especially the rooms regardless of level or location!) like sewage because they use grey water for the shower, sink and toilet water. We spent as little time as possible in the rooms because it stunk so bad. The food was not very good, the two restaurants were closed all week... More

We were a little apprehensive because of all of the bad reviews that were posted in late February and early March. We arrived at the resort on 12th April and stayed until the 19th. We were pleasantly surprised! The check in process was easy. The front desk personnel were very polite. We were before check in time so were told... More

My husband and a small group of friends have been going to this resort for 3 years straight now. We always go in January-first of February for 10 days to 2 weeks. This coming January 2014 we are going for 3 weeks."We love this resort and all the employees"!!! The price is wonderful!! If you are picky and want a... More

Sunscape proved to be a fine venue for a dive trip. With easy access to the shore, the dive shop and pier for dive boat, everything was convenient, efficient, and effective for our visit. Our room was simple but pleasant, and while it was not directly on the beach, we were able to get an ocean view when keeping our... More

Beautiful site on the Beach with very attractive exterior if you don't look closely and see the black mold flowing over the edges of the balconies. Bathrooms covered with black mold around the sink handles and in the shower/tub areas. Turn on the shower and you think you stuck your head into a septic tank, the hydrogen sulfide is so... More