I booked a reservation and paid in full for two weeks in November for March 24th. When I got there they informed me they had no reservation for me for the first week, only the second. I had been on a drug that made my legs stiff and they sent me to another hotel for the first week. I had... More

I stayed at the Melia April 27, 2013 - May 4, 2013. This resort was well kept and had an amazing beach. Snorkeling isn't great here, but just walk 2 mins down the beach to the El Cozumeleno Resort and snorkel there, it's beautiful. In fact, don't even book your vacation here at all. I vacationed with my husband and... More

I stayed at the Melia April 27- May 4. The hotel was pretty and the beach was amazing!!! If you go over by cozumeleno it gets even nicer. The food was ok. I'm not trying to be like one of those reviewers " oh ya the food was disgusting..never again." I've had good food at different resorts in Mexico...and this... More

We very much enjoyed our stay. Contrary to some reviews,our 1bedroom suite was very clean and comfortable. The bed was firm, but not hard as some describe. Beautiful sand beach for swimming,next door is great snorkeling,lots of beachfront to walk. Everyone was courteous and service was great. We were not all inclusive, would not recommend this. The food was below... More

We enjoyed our time at the Melia, the beach was the best we saw by far when travelling the island...the food at the a la carte restaurants was good...the buffet was ok...they did have a good pasta bar a couple of the nights... the restaurant at the beach was good lots to choose from..they needed to have more bartenders available... More

Staying at this hotel was the best choice for anniversary celebration. Service was excellent; every single employee was amazing. The hotel's size is perfect to do not be lost, as you are always so close to the pool and to the beach. Our congratulations to all staff, you really made of feel in a great vacation. Felicidades.

My now husband and I booked our destination wedding/honeymoon at the Melia and the overall experience was great! First and foremost, our wedding coordinator, Yessica, was amazing! She was so helpful from the very beginning, all the way back to January when we trying to decide where to stay and have our wedding. She is a big part of why... More

I have only one good thing to say about Melia and rest all negative. Cons: 1. Beware false advertising, don't get conned like us. They claim that watersports is included except for motorized ones. But we found that few watersports are included. They outsource it to a dirtbag company called Pro-Dive that makes you take mandatory, expensive and useless lessons... More

I just returned from my 11th trip to the Melia and my 14th trip to Cozumel. I truly love the Melia; the beach, the spa and the service in the buffet restaurant, the girls who clean the room and great snorkeling without leaving the resort. My sister and I went for a much needed relaxing week and relax we did!... More