This is our second stay at the Melia. As usual, we were treated with care and respect during our stay. Check in was a breeze. The front desk staff was very nice, and did a great job. Beach - Can't beat it. The North end of the Island has the best beaches. There are no-see-ums, and we had to deal... More

Come on folks! I read all those bad reviews and almost cancelled this hotel. My husband and I stayed here 1/21/12 through 1/28/12 and booked through Apple Vacations. As we stay in the Cancun/Riviera Maya area every year in Apple's "6 Golden Apple" rated hotels - we have something to compare this hotel to. The Melia is only rated a... More

Overall this isn't a bad place and we had an enjoyable time. The alcohol is top shelf, the service is very good and the rooms are very clean. Unlike most inclusive resorts, the service at this hotel was excellent. The waiters, bartenders and cleaning staff were fast, friendly and thorough. The food was not very good except for the a... More

We went with four other friends and had a great time...but then again we have fun in a cabin in the woods with no electricity, indoor plumbing or running water. The staff was friendly (special kudos to Luis at the pool bar and Enrique and Mario at the outdoor restaurant bar and restaurant). The food was good, but not exceptional... More

This is the second time we stayed at Melia Cozumel. The first time was 2009. We had an awesome, relaxing vacation. The positives were the beach, the wait staff, and the food. The negatives were that the room wasn't ready at 3:00. Not a huge deal but, hey, they should let us know we can check out later to make... More

Originally, we went to Cozumel for the diving. We were both sick all week (sinus/cold thing that we had before we left) which meant no diving. If diving is what you are going for, you may want to consider something in the south end. It worked out for us, as the Melia is a short cab ride to San Migel.... More

The food was good and the rooms was so clean, they had chairs on the balcony to sit and listen and see the water it was great. If your travel agent says not to rent a car and you are the type of peaple that can not stay in one place get a car just watch the rentel place they... More

One of their mottos " Experience a lifetime of an Extraordinary vacation, just like this one" and this is exactly what we experienced. Just came back on Jan 21st from a one week AI vacation and it was fantastic at the resort. Here are a few positive highlights of the vacation that we observed: 1) Checkin: Folks at the checkin... More

Just came back from a pleasure trip at Cozumel. This was the second time I attended the destination for pleasure as well as to enjoy some scuba diving. GOOD: Great staff, Great alcohol selection beyond the local drinks. Buffet food was good for 6 out of the 7 nights. Breakfast were also great. Diving agency is one of the most... More