We are actually staying at the Moon Palace, but came here on one of the excursions. The staff is quite pleasant, a nice sandy beach, a nice pool area to relax, and a bathroom off the pool with a shower, which is handy. The ocean along here was not very inviting, though the beach was nice. It is worth it... More

We stayed at the resort in late September 2011 (sorry for the delay in review), and can not say enough about the incredible staff, service and beautiful resort. If you are looking for a peaceful, relaxing and low key vaction as a couple this is the place. This is a small resort, and not anything like the hustle and bustle... More

This is the third Palace we have stayed at and it did not dissapoint us at all. The big difference we find staying at a Palace is the staff. You can not find a better staff than there is at the Isla Mujeres Palace. Thank you Rosa, Daniel, Ulyses, Jose Luis, Matias and Carlos. If you weren't mentioned it was... More

We recently stayed at the Isla Mujeres Palace for our honeymoon 1/8/12 through 1/15/12. We had a wonderful stay. I rated the Palace 5 stars but there was one draw back. There is a show that goes on next door in the evenings from about 7-10 pm. Depending on the location of your room, it isn't that disturbing. But your... More

The hotel and staff were great! We especially liked Antonio, Jose Luis, Jesus, Rosa, Arturo, Matias, Leo and Ulises! They went out of their way to help and would call you by your name and make you feel at home. We felt so at home, we hated to leave. When we went there were maybe 6 other couples there and... More

My wife and I stayed over through New Years. If you are a couple looking to relax by a nice beach without fighting the crowds of some of the larger resorts, this is your place. I've seen other reviews here complaining about the noise from nearby bars, but we stayed there for five nights and this was never an issue.... More

We did our research on this hotel and we extremely happy with our choice. If you want a quiet hotel and you are not dependant on being entertained, this hotel is for you. We wanted a quiet spot different from Cancun and we definitely got it. To give some background we have stayed at half a dozen all inclusives in... More

We stayed for a week before Christmas and thoroughly enjoyed our vacation. Our room overlooked the beach and the sea, and we saw beautiful sunsets each evening. The room was immaculate and modern, with the best bed we remember in a hotel. We had coffee and fresh fruit delivered to the room early in the morning, and then we had... More

We stayed from January 2 to the 6 th. I am writing this review with the excellent wi-fi in our ocean front room. The beach and setting is quiet, romantic, and exceptional for a winter vacation in the Yucatan. Ulysses checked us in and he was wonderfully nice, professional, and accomodating. He answered all of my questions and we were... More