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All 195 Playa del Carmen hotels

Hacienda Tres Rios

4.5 of 5
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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Hacienda Tres Rios
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78%
Ranked #62 of 195 hotels in Playa del Carmen
Most recent review
4 of 5 stars Reviewed 18 June 2013
CALQUI La Plata
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1,651 reviews from our community

Traveller rating
    948
    347
    173
    87
    96
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Families
700
 
Couples
617
 
Solo
11
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
La Plata
1 review
4 of 5 stars Reviewed 18 June 2013 NEW

Hacienda Tres Rios is a magic place where you can have fun and relax. People is so kind and polite!! You can enjoy a very nice coffee at Café de Paris where Arely and here afternoon mate, make you feel like at home. They are compromised with their job and enjoy what they do for passengers. As well as the... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

We were at Tres Rios an entire week 6/8-6/15 and it was heaven. I have to say though, one of the main reasons was because of the service. We had a server named Guadencio who made us feel both special and like family. He always had a smile. He was our server at a few of the restaurants -because we... More

Was this review helpful? Yes 1
Concord, North Carolina
2 reviews
5 of 5 stars Reviewed 16 June 2013 NEW

We just got back from a wonderful vacation at Tres Rios and would love to return. The food, activities, resort, and staff were excellent. Be sure to ask for Javier and Consuelo in the sports bar - they will take good care of you.

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Medicine Hat, Alberta, Canada
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

We found Tres Rios very relaxing & the service was great. All the restaurants served delicious food & the service was excellent. Only problem we found was the mosquitos were biting at the outside steak house. Service

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1 review
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

The people here are hard workers. Hotel is SUPER clean. Great service. Lovely people. It's an amazing place to relax. Nature is all over its so pretty. The rivers are beautiful. The beach isn't pretty but I'm looking forward for it to look better in the future.

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW

Consuelo and Javier at the Sport Bar did an excellent job in attending me. Consuelo was very polite and with a great sense of humor. Its always great that there are workers that make this vacation experience THAT much better.

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 June 2013 NEW

So, I really wanted to like this hotel, and I really did like it up until the last day. So to be fair, the hotel itself is very pretty and there are lots of cool restaurants to try out. We didn't visit the beach as much as the pools. But one huge benefit for me and my friends was that... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

Bautista did an incredible job with his informative and fun tours. He mixed humor and charisma in to a very interesting bike tour and made the entire experience that much more enjoyable. He has a great future and he represents the best that Mexico, Playa Del Carmen and the Hacienda Tresrios has to offer! Gracias!

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California, USA
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

We return yearly for the luxury of the rooms, the fantastic pampering from all staff and to enjoy the wonderful cuisine. From Carlos, the bellboy, to Gina, at the front desk, then to Gregorio & Enrique , the waiters at Casa de Islas & at Hacienda Grill, to Pablo, the greatest pizza maker ever, to Angelica in the Sweet Shop,... More

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See 6 more reviews by William003 for Playa del Carmen
Larkspur, California, Usa
1 review
4 of 5 stars Reviewed 13 June 2013 NEW

A great deal for a stay filled with fun. A terrific central location to explore from. We felt very welcomed and taken care of. The staff from top to bottom were fantastic. The rooms were beautiful and clean. We had buffet breakfast every morning and the staff was very polite. There were never dirty plates left on our table for... More

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Hacienda Tres Rios
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Hotel Summarization (Beta)

What travellers say

  • Very good(47)
  • Room service(43)
  • Mexican restaurant(42)
  • Time share(41)
  • Beach bed(23)
  • Pool area(20)
  • Chef Oscar(20)
  • Sports bar(19)
  • Other resorts(14)
  • Great food(14)

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotels in Playa del Carmen
#29 Top resorts Hotels in Playa del Carmen
#29 Luxury Hotels in Playa del Carmen
#38 Family Hotels in Playa del Carmen
#40 On the Beach Hotels in Playa del Carmen
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Luxury and sustainability create unforgettable vacation experiences at Hacienda Tres Rios, an all-inclusive resort located in the heart of the Riviera Maya. Nestled in a 326 acre pristine nature park, this natural paradise boasts three fresh water rivers and 10 cenotes (natural occurring sinkholes) and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios resort brings together luxurious accommodations, gourmet dining and a wealth of activities on the shores of the spectacular Caribbean Sea in the Riviera Maya.The resort's 273 spacious suites feature a modern design inspired by the Mexican hacienda style. Each suite features 300 thread-count Egyptian cotton linens, extra thick luxury mattresses and a pillow menu. Most suites also have a Jacuzzi for two and spectacular views of the Caribbean Sea. Designed to ensure you never run out of dining choices, Hacienda Tres Ríos resort offers countless options; private dining alternatives, a sommelier (wine steward), 24-hour room service and a variety of specialty restaurants ranging in taste from Italian and Mexican to French and Asian cuisine. ... more   less 
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Hotel
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

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