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Azul Fives by Karisma

4.5 of 5
Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Hotel amenities
Ranked #70 of 186 hotels in Playa del Carmen
4.0 of 5 stars 344 Reviews
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344 reviews from our community

What travellers say about this hotel
  • Infinity pool(15)
  • Bedroom suite(13)
  • Kid Club(12)
  • Room service(9)
  • Zky Bar(8)
  • Great Place(7)
  • Riviera Maya(6)
  • Very nice(6)
  • HOT WATER(6)
  • Cab ride(5)
Traveller rating
    177
    78
    32
    15
    42
Only show reviews for Family (183) | Couples (104) | Business (5)
Date Rating
Robbie57
Ancaster, Canada
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 15 February 2012 NEW
3
people found this review helpful

We stayed at Azul Fives Jan 29- Feb 5th and enjoyed our stay. The Azuls has a "Zen" feel - it has a very unpretentious entrance, but has all of the amenities of a large resort. including a spa. We had a one bedroom - it was huge and very nicely decorated. The pools and pool bar were great -... More

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TorontoNicole79
toronto
Contributor
12 reviews
9 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
3
people found this review helpful

Azul fives was excellent, very clean great service and good food and drink. The suites are amazing and are definitely what makes this resort stand out. Don't be afraid from the other reviews on the wait for the restaurants, you have to be realistic when going to any all inclusive ,there will be waits, but thats just the way it... More

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Robin S
Toronto, Canada
1 review
8 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
8
people found this review helpful

We were at the Fives for a week from February 7-14, 2012. We returned earlier today. We had read all the negative reviews (along with the positive ones) about the food, the bars, etc. We went with an open mind. We are a family of three, a couple with a 19 month-old son. We had never been to an all-inclusive... More

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Sharon E
Fenton, Michigan
1 review
7 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
7
people found this review helpful

My husband and I stayed at AZUL Fives from February 9 - 13 and had a fantastic time! We enjoyed everything about our stay -- the grounds are absolutely beautiful, the food was delicious (best Italian we've ever had!), our room was extremely clean/comfortable and every employee we encountered was professional, friendly and focused on customer service. Although our vacation... More

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Kathy C
Hamilton, Canada
1 review
5 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW
5
people found this review helpful

We stayed at Azul Fives from January 27-February 3rd and had a fantastic time. Upon reading many different reviews, we were quite worried about going there. I found it to be a very beautiful resort and very clean. It's very family oriented with lots to do for the kids. We were 2 couples travelling without kids, but I liked watching... More

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Jslic
1 review
2 of 5 stars Reviewed 13 February 2012 NEW

Food in buffet is limited and repetitive. Beach not good at all. Only pool bars available. More attention is spent on the grounds than anything else. Would never return. When we arrived around 3 am they couldn't find my reservation. Manager made me wait until he was done checking in everybody else before he could help me. At 4:30 am... More

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Goodland I
West Kelowna, bC Canada
1 review
3 helpful votes
4 of 5 stars Reviewed 11 February 2012
3
people found this review helpful

The staff at the Azul 5 is the best and most happy of any resort we have stayed at previoudly. Special mention for Ariceli and Santiago at the pool and Elizabeth (both Elizabeth) at the sky bar. Also the staff at reception were excellent. Thank you so much everyone More

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Pazuzu
Thunder Bay
Reviewer
5 reviews
11 helpful votes
5 of 5 stars Reviewed 10 February 2012
6
people found this review helpful

We stayed at Azul Fives February 1 to 8 in a one bedroom suite. We had great service, our room was always clean and our fridge stocked. We tried all of the restaurants and had good meals at each one. The staff was very friendly and accomodating, always willing to help out whenever they could. As other reviews mentioned the... More

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Jasper D
Victoria, Canada
1 review
1 helpful vote
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Ours vacations was great!!! My kids loved this vacations in this resort, the meals was delicius, and the staff all time was friendly, I'm leaving but we won't!! Thanks for everything. See you soooooooonnnnn.. More

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ilanalib
ilanalib
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

It could be better. The food quality and selection was great, but not always available, for example: 1 hour waiting time in the restaurant if you not going to buffet. (But the service was excellent) And as others reviewers mentioned some rooms really smell bad, i had to change room 2 times and it was annoying and time consuming (not... More

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