I wormly recommend this hotel. the receptionist ELena is the best. its clean and wellcoming and beautifull hotel. the flow of water at the shower is poor but all the rest is excellent!!!!!!!!!!!!!!!!!!!

We stayed here for the 3rd yr in a row back in Feb and March. Sorry it's a bit late but wanted to say again how much we love coming here!! We stayed a total of three weeks here, leaving to travel to another destination for a few days and then returning again. Our stays at Villa del Mar have... More

My wife and I chose this plac ebecause we figured we would spend little time in the hotel. We wanted something close to the beach, that would be clean and quiet and inexpensive. This place fits the bill. For those coming form within Mexico, it is especially convenient because the bus terminal is about a five minute walk. The beach... More

It was our first time to Playa del Carmen. The hotel is a few blocks away from the bus station so we walked over. Jorge was our main staff during our stay. He was extremely helpful. He recommended places to eat and exchange money. Our room was very clean. It is a very short walk to the beach and only... More

My wife did not stay at Hotel Villa del Mar, but our dealings with this hotel were excellent. Anna was very prompt and polite in helping us with our reservation. If we ever stay in Playa for a short period, we will definitely stay in Hotel Villa del Mar.

My family and I had a wonderful stay in this hotel because not only we were totally comfortable but also the customer service was great. I have never had an experience like this. The staff was really friendly, the rooms very big, fully equipped and clean, the atmosphere quiet and relaxing. Moreover, the location is perfect: only one block from... More

This is a nice place to stay w all you need & a great staff with friendly owners. Dirk & Anna are very tuned in to local activities. Great location 2 minute walk to 5th Ave. Looking forward to my return trip asap.

Staying here last year was a pleasant experience, but this time I think we ran into every possible problem others have experienced. Check in was long and confusing. We had three rooms booked by three different people. Not rocket science. Dirk went in circles for over 30 minutes before we all were paid up and had our keys. They prefer... More

We were in a deluxe king room. Really nice, spacious with huge private balcony. Staff were very friendly & helpful. Nice pool area, if a little shady. Fantastic location in the heart of town. The fan was very noisy, so we tried using the air con. This was also very noisy indeed and we thought it might even be broken... More