The room: Got there on the night of the 15th. Paid for a superior supreme room and upon arrival placed into a standard room. The front desk did NOT care to mention this to us, until I had to call later and ask why I paid for a ro closer to the beach and did not receive that. The front... More

We stayed at the Allegro Playacar in April of 2013, and while we had a good time, there are several reasons why we would not return to this resort. We arrived at approximately 11 a.m. on a Saturday, and our room was not ready, but we were given our bracelets, and encouraged to enjoy the facilities that the resort had... More

Booked an all inclusive here with myself and my nephew. He had a budget and I wanted to show him the Caribbean side of Mexico. This seemed like a good choice close to the town of Playa del Carmen. I knew this was not a high end resort so my expectations were limited. I liked the physical look of the... More

We stayed at the Allegro Playacar twice over a 10 day period. The first stay the room was fine-ac worked but poorly was tolerable and email requests to have all 3 rooms near each other and on lower floors were obliged at check in. Arrived at 1:00pm and had to wait until 3:30 to be given a room. The food... More

We had just returned from our first vacation to Mexico, which was a blast, as we stayed at the Allegro Playacar from May 4 - May 11, 2013, as a older couple (40's). Although the rooms were somewhat dated, and the beds hard, as we have read in other reviews prior to going here, this was the only drawback regarding... More

Wanted to try something new because we always stay at Allegro Cozumel.We used Allegro's transportation service for the 45 minute drive from Cancun, this service was AWESOME ! We are members of the first club so they gave me the upgraded rooms and services at the resort.The First Club was awesome,the food in the club was really good.The drinks were... More

Allegro Playa Car went above expectations! It is obvious that their goal is to make you feel welcome. They work hard at making sure your enjoying yourself from very friendly wait staff to activities, spanish lessons and general attentiveness. My daughter and I went as her graduation present. I would love to make it a yearly trip! Muchas Gracias Allegro!

Stayed seven nights at the Allegro Playacar & loved every minute of our vacation. The resort is older & could use an update but is kept very clean & the grounds are beautiful. But with people like Erica, the service is five star. Also, best beach, good food & great customer service. Looking forward to coming back.

Just got back from this resort on Saturday 11,2013. I first want to thank Erica and the entire staff at Allegro Playacar for making our trip so amazing. We were their for a week and i had a party of 9 in the party was my 11yr son, 4yr daughter and my wifes uncle who is in a wheelchair. for... More