We have often been sceptical about AI holidays but this resort is an exception as we took a chance for some Winter sun. Reception had a real Mexican feel about it and was especially buzzing during theme nights which included Mexican (of course) and casino with excellent entertainment supplied by musicians and vocalist. The bar was especially well run with... More

stayed here for 2 weeks in april. staff were fantastic,food and drinks brilliant. we ate at all the restaurants, but found the buffet to be as good if not better. beach amazing. we had a great time and will be back. thanks yucatan

The riu yucutan was my first ever holiday out of Europe and it was well worth it. The staff were very friendly the weather was amazing the food was fab couldnt really rate it any higher! Would definitely go again. We went on a brilliant trip to see the chichen itza pyramid the guide was so funny and it was... More

I stayed here with two friends, as young girls in out 20s we thought it may be to quiet although we didn't want to be as full on as cancun. Great service, friendly staff, good entertainment, amazing trips ( swimming with dolphins is a must as well as the pirate ship) beautiful beach altogether the best holiday we had ever... More

We visited this resort right before they closed for renovations, and as far as we could tell, there was nothing off with the service. You had no idea they were going to close the next week! Service was phenemonal, every person that worked there greeted you with a smile and an "hola!" The employees were friendlier than the other guests!... More

good location and food, beach was the place to sunbathe because people from the sister hotel came to our pool, but in fairness we went there for the 5o,clock mad hour. i will explain,the buzz you got there meeting people and best of all talking to the yanks and canadians,who could not get there heads rounds us brits flying 10... More

I visited Mexico and stayed at this wonderful hotel with my partner and 2 children aged 9 and 13 in February this year for 10 nights. I must confess it wasn't our first choice - that was Barbados but we couldn't the holiday we wanted so had to change destinations. I did have reservations about going to Mexico and was... More

First, the good. The beach sand in front of the hotel was very nice – the water and waves are great. And no beach hawkers. Staff was for the most part helpful and spoke English, Spanish, German, and French – one waiter even spoke all 4! Pools were refreshing, and lounge chairs were always available. Buffet food was passable. Dinner... More

We stayed in the Riu yucatan in April 2013 just before it was due to close for refurbishment this summer. The hotel is on a lovely beach in a great location in playacar at just a 30 min walk from playa del Carmen. The hotel itself has lovely gardens and a very natural feel to it. The food was good... More