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All 193 Playa del Carmen hotels

Gran Porto Real Resort and Spa

3.5 of 5
Constituyentes No. 1, Playa del Carmen 77500, Mexico
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Gran Porto Real Resort and Spa
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82%
Ranked #71 of 193 hotels in Playa del Carmen
2,171 traveller photos
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3,676 reviews from our community

Traveller rating
    2,168
    839
    268
    240
    161
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Families
1022
 
Couples
1148
 
Solo
46
 
Business
37
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
NEWFOUNDLAND
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My husband & I were invited to a wedding that took place in Mexico April 30th, 2013. We decided to go b/c it was a family wedding. Up to this point, Mexico was not our first choice as a place to vacation. We read some negative reviews & decided to go just this one time. We arrived at our hotel... More

Was this review helpful? Yes 5
Luton
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Just coming to the end of two fantastic weeks at the Gran Porto Real. The service, setting and complex is second to none. The all inclusive package is just that, from six fantastic restaurants, Miguel and Avila in the bar are brilliant, free use of the gym supported by excellent staff at the spa and a big thank you to... More

Was this review helpful? Yes 6
Blairsville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 May 2013

We asked for a large deluxe suite, because we were attending a wedding and this was our 35th wedding anniversary. We spent almost $3,000 for six nights for a suite that would have around a 1000 square feet on the oceanfront. They tried to give us a much smaller room, but changed the room when we complained. Later on Facebook... More

Was this review helpful? Yes 2
Tulsa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

My girlfriends & I just spent 7 days at this wonderful, all inclusive resort! I can't say enough about it. It's a beautiful resort and the staff go above & beyond to make sure you have everything you need & then some. Chucha in the main buffet restaurant, Willy in Guest Services, just to name a few took very good... More

Was this review helpful? Yes 3
Port Arthur, Texas
1 review
4 of 5 stars Reviewed 16 May 2013

I chose this resort to have my wedding ceremony, which was perfectly planned and turned out beautifully because of Lorena Viesca (Royal Resort), my wedding specialist. The overall property is excellent. The staff at the resort are awesome. They were always attentive and friendly. Adriana, Montero, Mary and Richard were excellent at the bar. The Oki Fun World team at... More

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New Albany, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 May 2013

The Gran Porto Real made staying in Playa del Carmen a breeze. There are several restaurants to choose from, a spa, bars, swimming pools, room service, etc. They will mail postcards for you and there is a gift shop. Because they are serving so many people the food is not amazing. I recommend the buns with cream cheese in them... More

Was this review helpful? Yes 1
Bentonville, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

Just returned from a great 6 day vacation at Gran Porto Real Resort. This is a great family resort. The rooms are clean and beautiful. You can't beat the location, which is two blocks from 5th Ave. The Italian restaurant is wonderful! I want to thank my great travel agent, Missy with Beach Bum Vacation, for making the arrangements for... More

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 15 May 2013 via mobile

The best part of the trip was the activities! If it wasn't for Eric, Alberto, and the activity instructors, I would have been bored. The food is terrible, the front desk was poor service and terrible manners. I enjoyed the bike tour, the other employees are very sweet. The crafts are fun! The gift shop is great!

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Brussels, Belgium
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

Generally hotel is nice, but it lacks certain features to be a 5 star hotel. First: it is quite noisy, if you are a loner and want to relax in tranguil enviroment, you won't be able to do that here. At approx. 8 in the morning you start hearing everyone passing your room as if they walk pass your bed,... More

Was this review helpful? Yes 1
See 3 more reviews by Dovile B for Playa del Carmen
North Haven, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013

This was my third time at this resort. I stayed April 25th thru May 4th.I cannot state any more clearly the fantastic staff this resort has working for them. Thanks to Merriam,Adriana,Adal,David,Miguel,Rodrigo,Alex and Senor Victor the 24 hr lounge man.(he knows where the cookies are). The proximity to 5th Ave and the bars and restaurants on the resort property give... More

Was this review helpful? Yes 2
See 2 more reviews by brian h for Playa del Carmen
 
 
Gran Porto Real Resort and Spa
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Hotel Summarization (Beta)

What travellers say

  • Very good(117)
  • Italian restaurant(86)
  • Junior suite(63)
  • Great time(63)
  • Ocean front(56)
  • Entertainment staff(39)
  • Room service(34)
  • Lobby bar(32)
  • Pool area(31)
  • Kid Club(30)

Additional Information about Gran Porto Real Resort and Spa

Address: Constituyentes No. 1, Playa del Carmen 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotels in Playa del Carmen
#35 Top resorts Hotels in Playa del Carmen
#45 On the Beach Hotels in Playa del Carmen
#58 Family Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real
Grand Porto Real
Gran Porto Real Playa Del Carmen
Gran Porto Real Resort
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Gran Porto Real Resort & Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Resort And Spa Riviera Maya/Playa Del Carmen, Mexico

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Gran Porto Real Resort and Spa
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