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Viva Wyndham Maya

3.0 of 5
Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Viva Wyndham Maya
Ranked #82 of 193 hotels in Playa del Carmen
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2,739 reviews from our community

Traveller rating
    892
    1,117
    445
    183
    102
See reviews for
Families
859
 
Couples
959
 
Solo
45
 
Business
14
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Paris, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 May 2013 NEW

This hotel is very noisy, it's nearly impossible to get asleep before 3 A.M. You're not treated as a human being or even as a customer. They just consider you as an object, a number. The food is very basic... Concerning your room, do not expect it to be tidied up before 12 o'clock. Sometimes it was not done before... More

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Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

My wife and I just returned from 6 days at the Viva Wyndham Maya resort. Although we’ve been to the area several times, this was our first stay in the Playa Del Carmen area. We’ve stayed at a wide range of all-inclusive so I feel we have a solid basis for comparison. First the good, the beach is absolutely beautiful.... More

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Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

This resort is far from a even a 3 star. I will keep it simple Good: clean room, clean grounds, Beautiful Beach So/So: Food (it is hot and will fill your stomach, do not expect quality even at the restaurants), customer service Bad: Good luck getting your water/sodas replaced (once over the week stay), Bar service-it is slow and people... More

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013 NEW

I will try to keep this short ... we were 2 adults with 16 and 12 yrs. old kids. Resort was a perfect size.... everything so close....no need to take a shuttle to get to the beach, literally 30 seconds from the main entertainment area. Very clean and nicely decorated. Beach was everything you hoped it would be, water was... More

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

We loved the time we spent at Viva Wyndham Maya, it was the perfect getaway for us. Beautiful resort, in the perfect location. The beach is absolutely breath taking, and the service is impeccable. The work ethic of all the employees is really astounding, and something that we don't see often enough here in the US. What I think really... More

Was this review helpful? Yes 2
st.johns
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We just returned from 2 beautiful weeks,,,,so so awesome,,,lots to do and awesome food,,about an hour from airport.food was awesome with lots of everything...people there working are so sweet and work so hard...but always stops to speak to you...there was one guy who worked with VIP...he was always at the front,,what a sweet man and always wondering if everything was... More

Was this review helpful? Yes 4
See 3 more reviews by bonniek86 for Playa del Carmen
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 May 2013

Great position Excellent food and service Already returned You will not be disappointed. Walk out of your room into the pool and straight onto beach. Playa car is a quiet resort but easy access into PUerto del Carmen. Good facilities. Prefer this report to that of Cancun.

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear customer, We really appreciate your review published on Trip Advisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort. Thank you for recommending Viva Wyndham Maya and do not forget that we will be pleased to welcome you back at anytime. Best regards, General Manager Viva... More

Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 9 May 2013 via mobile

I guess the best part of the horrific buffet food was we actually lost weight on a all you can eat vacation. Maybe we're food snobs but I don't think so. Cold stale chips and fries, c'mon man. The fine restaurants on site we're great but you only get one reservation for four nights. We did get a extra one... More

Was this review helpful? Yes
See 2 more reviews by Mraschio for Playa del Carmen
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear customer, Thank you for sharing your comments with us on your recent vacation at Viva Wyndham Maya. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our... More

Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2013

My wife and I went as a couple to the Viva Wyndham Maya and had a fabulous time. The hotel is cleverly laid out so that you do not get a idea of the scale. The room blocks are laid out so when you are getting to your room one only sees about five rooms at a time. We booked... More

Was this review helpful? Yes 2
See 2 more reviews by Griffin1496 for Playa del Carmen
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Maya. Your opinion is valuable and we will take into account your suggestions about the customer service. We are glad to know that you had a great trip to Mexico and thank you for recommending us on TripAdvisor. Best regards, General Manager Viva Wyndham Maya More

Edmonton, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

This was our first trip with our children and friends and their kids. So much fun. We would not have had as great a time without out the help and availability of the amazing girls at the kids club. Our boys were entertained and well looked after, with many activities and fun. Michelle and Monica are still missed by our... More

Was this review helpful? Yes 1
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other visitors to choose us. Your comments about... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(66)
  • Snack bar(58)
  • Great time(40)
  • Entertainment staff(36)
  • Buffet food(25)
  • Mexican restaurant(25)
  • Nightly shows(19)
  • Cab ride(18)
  • First day(17)
  • Ocean views(14)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Swimming Pool
Hotel Style:
#39 Top resorts Hotels in Playa del Carmen
#48 Family Hotels in Playa del Carmen
#50 On the Beach Hotels in Playa del Carmen
#91 Romantic Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Viva Wyndham
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Hotel
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico

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Viva Wyndham Maya
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