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Viva Wyndham Azteca

3.0 of 5
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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Viva Wyndham Azteca
Ranked #70 of 193 hotels in Playa del Carmen
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1,499 reviews from our community

Traveller rating
    573
    599
    205
    75
    47
See reviews for
Families
450
 
Couples
542
 
Solo
29
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed here April 27th for one week. Nice resort, much smaller than the sister Maya resort. First room was (sorry can't remember #) by the theatre. Extremely noisy! Managed to get room 1230 overlooking the garden. Much nicer. They left pop and bottled water in the rooms, thank goodness. Only went to the Bamboo ala carte restaurant. Was not good... More

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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We were a group of 6 young adults and we shared two rooms. Rooms were very clean, spacious. The buffet was good, a lot of choices everyday, different themes at night. A la carte restaurants were OK, italian was the best of the three. Beach is really nice, a few minutes from the room. Snack bar open late. A lot... More

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La Prairie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

We were a group of 4 staying at the Azteca. 2 x 50year old women and my sons 2 x 25year men. This place was great. Small so that it would only take you 5 minutes to go from the beach to the bar, or to the restaurant or to your room. Food was excellent from the "a la carte"... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
24 May 2013

Dear customer, Thank you for publishing your positive review on TripAdvisor. Our continuous commitment is to provide quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please... More

Berkeley, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 May 2013

A friend and I bought a Living Social Voucher for 5 nights at Vivia Wyndham Azteca and were very excited to take a summer trip together for the first time in years. We made a reservation, mentioned the living social voucher, got the dates we wanted and were all in all very pleased. We bought our plane tickets. 3 weeks... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
24 May 2013

Dear Guest, First of all, we would like to thank you for your comments and the time you invested in writing us. We sincerely value your comments and we can assure you that our Management has been informed about your unpleasant experience and observations. We look forward to welcoming you to our hotel and we assure you that we will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013 via mobile

At first I was really on the defense about this hotel because of some reviews but honestly I am so impressed ! It's not a 5 star and does not have modern decor but if you are all about relaxing nd have fun then this is the place !!i am very picky when it comes to food nd cleanliness so... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
10 May 2013

Dear customer, We sincerely appreciate your positive review about your vacation at Viva Wyndham Azteca. The most important goal to us is to provide our guests with a great vacation experience. We are glad to know that we have achieved this. We look forward to welcoming you back soon at our Resort. Thank you for choosing to stay at Viva... More

canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 April 2013

My husband and I have stayed at the Azteca a few times and hope to get a great deal and return in Dec...have not been to that side of Mexico for a few yrs... We have only one complaint ..Loud music by pool for too long of a period...Food ..staff..clean...small resort .. area ...great...Have recommended the resort to friends and... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
10 May 2013

Dear guest, There is no greater compliment than to hear from our loyal guests that their stays at our hotel are exceptional time and time again. We look forward to your next stay with us and thank you for your positive review of the Viva Wyndham Azteca. Kind regards, General Manager Viva Wyndham Azteca More

Plainfeld NJ
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 April 2013

I booked this resort for a long weekend with my wife, and having read about the prior guest's problems with reservations not being honored, and being offered a stay at the Maya, I thought I would take proactive steps to avoid this. I called a week and then 2 days before our arrival and was told that our reservation was... More

Was this review helpful? Yes 1
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
26 April 2013

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Maya Resort. It would be our pleasure to welcome you back very soon and we thank you for your gracious review. Kind... More

upstate new york
Top Contributor
123 reviews 123 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 April 2013

Once again I led a group trip to the Riviera Maya. We usually stay at the Viva Maya, but this time we stayed at the Azteca because of a special they were running. The Azteca is a smaller hotel, located on the white sands of the Playa del Carmen beach. It is very nice, but nothing exceptional. The rooms are... More

Was this review helpful? Yes 6
See 4 more reviews by jtelfer for Playa del Carmen
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
26 April 2013

Dear customer, Thank you for giving us the opportunity to serve you and your group at Viva Wyndham Azteca during your recent vacations. We very much appreciate receiving feedback from our guests, and we will be certain to pass along your kind praise to our staff. Furthermore we are glad that your overall appreciation of our Resort, its services and... More

Aarup, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 March 2013

We went to Viva Wyndham Azteca in marts 2013 and had a fantastic vaccation. I dont think I ever has been a place as clean as this, all the time some from the personal was cleaning ...amazing. The rooms was great and agin the cleaning was unbeliable. We made a reservation on a superiour room, but we discovered, that all... More

Was this review helpful? Yes 2
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
26 April 2013

Dear customer, Thank you for publishing your positive review on TripAdvisor. Our continuous commitment is to provide quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please... More

Duffel, Antwerpen, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 March 2013

I went to Playa Del Carmen, Cancun with a friend to visit Mexico and enjoy some parties in Playa Del Carmen. We were welcomed with a smile and a cocktail. We got our cards to access the room and got a card for the towels. You got the option to hire the safe in your room for 2 dollar a... More

Was this review helpful? Yes 3
VivaWyndhamAzteca, General Manager at Viva Wyndham Azteca, responded to this review
26 April 2013

Dear guest, Thank you for the fantastic review! It is wonderful to hear that you thoroughly enjoyed your stay during such a special occasion. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Azteca and we are thrilled to see that yours exceeded your expectations. It would be our... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(26)
  • Pool bar(14)
  • Other resorts(12)
  • Entertainment staff(11)
  • Buffet food(9)
  • Snack bar(8)
  • Italian restaurant(8)
  • Great time(8)
  • Different theme(8)
  • White sand(6)

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#34 Top resorts Hotels in Playa del Carmen
#44 Family Hotels in Playa del Carmen
#44 On the Beach Hotels in Playa del Carmen
#87 Romantic Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Wyndham Azteca Hotel
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico

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Viva Wyndham Azteca
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