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Paradisus Playa del Carmen La Perla

4.5 of 5
5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
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Paradisus Playa del Carmen La Perla
Ranked #11 of 193 hotels in Playa del Carmen
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1,056 reviews from our community

Traveller rating
    772
    189
    68
    16
    11
See reviews for
Families
91
 
Couples
682
 
Solo
18
 
Business
53
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Northborough, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Just returned from the Paradisus La Perla today after a 7-day vacation with my boyfriend. We stayed in an Ocean View Royal Service Jr. Suite and were very happy. From the top... Check in was easy - we were picked up in a golf cart from La Perla lobby and brought to RS, where we were given champagne and a... More

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Denver
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

A great place to spend a week in the sun. The rooms are spacious, with much closet and drawer space. We had a Junior Suite on the third floor of the F Villa, which is towards the back of the resort, closer to the ocean. The king size bed was very comfy for a hotel. The swim up rooms looked... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

What a great stay the staff is outstanding. A friend left his IPad and Sun Glasses in Blue agave on May 16 and the bar attendant "Bolan" locked them up and made sure he got them back. I would come back again and again. The food is also outstanding We worked but also made time to have some fun .

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Bogota
1 review
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Great food, several restaurants, bars and pools. The Best service in Playa del Carmen. You should pay for the Royal Service because it makes the difference for few more dollars. It offers you a butler service, private restaurant, pool, spots in the beach and pools, better room service, private gym and mini SPA.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Overall the hotel is great. Very clean, incredible service. The restaurant Fuego is very good but best part is the restaurant Bana with chef Jonathan Gonzalez and sushi chef German. Fresh ingredients, great flavors and even better service!

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Toronto
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

I went to Paradisus for a business trip and spent 4 days there. My company had the resort privately booked so there were no other guest staying there. From the rooms to the food, to the attentiveness of the staff, everything was absolutely amazing! The rooms were fantastic, they were very nicely decorated and incredibly functional. There was great selection... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

Great service, lots of options to go out and dinner, installations and amenities are wonderful! Best tip I can give is: honeymooners should go for royal service, you receive special attention and care from the staff, it's amazing!!!

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Lima, Lima, Peru
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 15 May 2013 NEW

We loved this place. We arrived in the first week of August, the weather was hot, but a little windy. They offered us impressive facilities such a modern infrastructure, pools, ocean views, comfortable rooms, great room service, very elegant thematic restaurants, buffets according to schedule, shows... and all inclusive stuff with a well differentiated Mexican spirit. The pools were amazing... More

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Fort Washington, Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

We arrived at Paradisus La Perla on May 9, 2013. The resort was outstanding. The service was great, especially the Hadar Restaurant. The wait staff were outstanding. Their names are Rafael, Evelio, Adriana and Gilberto. Please make sure you see them when they go. They provide superb serivce.

Was this review helpful? Yes 1
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
16 May 2013

Dear Guest, Thank you for share your experience in our Paradisus La Perla, with our futures guests. We are very glad to read that you had a great experience in our resort. We are very happy to read that the service provided from our staff from Hadar was outstanding and you received the service that you deserve. Rafael, Evelio, Adriana... More

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

My husband and I just returned from a week at the Paradisus La Perla. We stayed in an ocean view Jr. Suite with Royal Service. Before our arrival I contacted the hotel to ask for a full ocean view because I had read that not all of the ocean view rooms have a very good ocean view. We stayed in... More

Was this review helpful? Yes 3
Quality Manager B, Gerente at Paradisus Playa del Carmen La Perla, responded to this review
15 May 2013

Dear Guest, Thank you for your candid review on Trip Advisor. Our guest’s opinions are vital for us, because we can learn and improve our service, the details that you mentioned, in this moment are under revision, because are not a common situations, we truly appreciate all your observations, please be confident that we will be working, in order to... More

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Hotel Summarization (Beta)

What travellers say

  • Royal service(166)
  • Pool area(30)
  • Ocean views(18)
  • Very good(12)
  • Family side(8)
  • Gabi Club(7)
  • SWIM-UP room(5)
  • Breakfast buffet(5)
  • Not sure(4)
  • Mini bar(3)

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112, Playa del Carmen 77719, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Playa del Carmen
#8 Luxury Hotels in Playa del Carmen
#10 Family Hotels in Playa del Carmen
#10 On the Beach Hotels in Playa del Carmen
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located in a spectacular tiny bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and one of the most luxurious hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences.This luxury All-Inclusive Adults Only Resort is located 45 minutes from Cancun International Airport very near the magnificent beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha. ... more   less 
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Hotel
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico

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Paradisus Playa del Carmen La Perla
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