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Riu Playacar

3.5 of 5
Avenida Xamen-Ha | Manzana 3, Lote 6, Playacar, Playa del Carmen 77710, Mexico
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Riu Playacar
Ranked #61 of 193 hotels in Playa del Carmen
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1,972 reviews from our community

Traveller rating
    863
    719
    222
    119
    49
See reviews for
Families
404
 
Couples
742
 
Solo
14
 
Business
11
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vermont
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

First I want to say that this is a first time ALL INCLUSIVE experience to me so I can not compare to other ALL INCLUSIVE Resorts. Lets start with the Check in: The Check in was done very fast it took around 10 minutes with a very friendly front staff that offers you a nice welcome drink. The Lobby itself... More

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Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

My wife and I have just recently got back from a week's stay at the Playacar. This was our choice because we wanted to stay within a budget. Although you could not describe the hotel as a 5 star resort, it was we felt better than the RIU Mayan Palace next in a lot of way's. It is a smaller... More

Was this review helpful? Yes 1
chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 May 2013 NEW

Stop and read before booking your trip. My husband just return form palya car on May 11 from being there for a7 days. I booked this trip after reading the reviews the cost was 50.00 more than the princess hotel. We have stayed at other RIU’s before and been very happy with service and food. On another note not this... More

Was this review helpful? Yes 1
camberley, england
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 14 May 2013

Just recently got back from an amazing two week stay at the Riu Playacar. The hotel is in a fabulous location right on the mega beach. Staff were the best ever, really attentive and caring. Met some brilliant people who are doing their utmost to pease everybody. Rooms were spacious and comfortable. Free minibar was very welcome when very hot.... More

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Sunderland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013

Picked the Playacar because it was smaller than it's sister Hotels in the area.A good decision as we found out on visiting the Yucatan and Tequila.Staff and animation team very friendly and helpful. Didn't try a la carte restaurant as was well satisfied with the main buffet.All 3 bars were excellent especially the Lobby bar.Enjoyed trips to Coco Bongo,Tulum and... More

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Inverness, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

My Husband and I stayed at this hotel in April 2013. We had a great time. Our room was excellent. Very spacious and very clean. The balcony overlooked the pool and we had a sea view. We could hear the music at night from our room but it was finished by midnight and was very quiet after that. We was... More

Was this review helpful? Yes 1
London
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 May 2013

We liked our trip to the Riu Playacar so much the first time, that not only did we go again, but we extended our stay to 2 weeks. The room was nice and clean and well laid out. The staff were very friendly on arrival and throughout the whole stay, always smiling and saying hello and good morning. Unlike some... More

Was this review helpful? Yes 1
See 2 more reviews by TripTravels123 for Playa del Carmen
Bristol, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

I'd stayed at 2 other resorts in Riviera Maya in the recent past, and I'll compare the Riu to those. Check-in was uneventful, was handed a drink with no explanation, and normal service. We had room 3124, a nice, ground floor room in bldg 3, which was clean and in better condition than I would have believed after reading the... More

Was this review helpful? Yes 2
Red Deer, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

We had an enjoyable 7 days at the Riu Playacar from April 22-29, 2013. We wish we had photos to share but our pink Panasonic digital camera got lost in the hotel lobby on our last day! The beachfront is beautiful as well as the grounds. (Bring insect repellant for invisible sand flies!) Food is artistically presented with lots of... More

Was this review helpful? Yes 1
South Staffordshire
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 7 May 2013

Just returned from our third visit to this hotel. The staff are still wonderful, they all give 100%. We could give a special mention to some, but this would be unfair, they are all the best!!!! Food still great. Hotel is in need of a bit of updating, which we understand will be done in 2014, but we hope they... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Great time(27)
  • Very good(27)
  • Steak house(15)
  • Beds are hard(15)
  • Pool area(14)
  • Friendly and helpful(13)
  • Animation Team(12)
  • Entertainment staff(12)
  • Beautiful beach(11)
  • Palm trees(10)

Additional Information about Riu Playacar

Address: Avenida Xamen-Ha | Manzana 3, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Centre Free Parking Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#28 Top resorts Hotels in Playa del Carmen
#39 On the Beach Hotels in Playa del Carmen
#49 Family Hotels in Playa del Carmen
#78 Romantic Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
* Located in the Yucatan peninsula, 3 km / 1.9 miles from Playa del Carmen * In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 2-storey bungalow complex * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 16,000 m2/19,000 sq. yards of lush gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. from various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Hotel
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Playacar
Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Rui Playacar

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Riu Playacar
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