Been to RIU Palace Mexico 2 times now. Both times were excellent! Great service, friendly staff, felt spoiled and catered too! The only down side is the beds and pillows could use up grading to something softer and more comfortable. The pillows in the rooms are hard, but you can request softer ones. The softer ones were better, but need... More

We had stayed at the Riu Jalisco in Puerto Vallerta several years ago and did not have a very good experience as far as the food - in the next years we always stayed at the Iberostar's and was extremely happly with their resorts.. We decided to give the Riu chain another chance this year and stayed at the Riu... More

January 2012. Stayed at the RIU Palace Mexico. An all inclusive in Playa Del Carmen. We also had the RIU, Yucatan, Tequila, & Palace close by to be able to use as well, Except for dinner. Be sure to get a room overlooking the fountains, Pretty views but be closer to the pool as every night some entertainment would go... More

Just returned from a quick 3 night stay. I want to echo the comments about the great service and beautiful beach area. Every person we dealt with was happy and eager to help. The beach setting is perfect. Palm trees and plenty of chairs. The buffet was perfect for us since we are not big eaters and tend to want... More

We arrived Feb 3 thru the 9th, with a group of 60 for our 2nd visit to the Riu Palace Mexico after being there last year. We usually go to different resorts so I was worried that I would be "let down" by going to the same place twice but that didn't happen! As before, we found the resort in... More

I have often wondered how the reviews for the same place can vary so much. In this case, there are two resorts that are called Riu Palace in Playa Del Carmen on the Riviera Maya. One is called the Riu Palace-Mexico. The one next door is called the Riu Palace-Riviera Maya. We stayed at the Riu Palace-Mexico in Playa Del... More

just returned from the riu palace mexico in playa del carmen...what a wonderful hotel...we have been there before, so we knew what to expect...and we were not disappointed....the food was a little off....not the same as two years ago....but service, the people, and the beach are still excellent. we heard that the resort will be completely done over the end... More

We just got back from the Riu Palace Mexico after our 7 day stay. This is the 2nd resort we’ve visited in the Riviera Maya in the last year. Overall it was a good hotel, great beach and great service. First impressions were great but as the week went on the little things added up. Here’s what I thought, -Friendly... More

My overall impression from the Riu was that I really liked the place and did not want to leave. The RPM is a beautiful hotel and has amazing architecture. High ceilings and grand Spanish decor are everywhere. Upon arrival we were given a welcome drink and quickly received by Alex at the front desk. Room: Our room was big, and... More