Villas with private plunge pools are beautiful and staff is attentive and personable (especially Tristan and lulu) if looking for small quiet private and peaceful this is perfect One bit of advice- if you have a jungle villa bring plenty of deet!

First, I never write reviews, but feel the need to write one about the Viceroy. When deciding on where to go for our honeymoon, we had many different options. St. Lucia, Hawaii, Aruba etc. Never for a second would we have considered Mexico..(spring break is synonymous with Mexico) When our travel agent told us about the Viceroy and showed us... More

Viceroy Riviera Maya has to be the best hotel for service I have ever stayed in. The service is just over the moon spectacular. The entire staff takes amazing care of their guest. They will always step aside and let you walk by pass them as if you are royalty! Upon arrival we were greeted by Oscar, he was great... More

This week my wife and I will be writing a letter to Viceroy's corporate headquarters with a full report on what really transpires at this resort. . . . In a word: Perfection. We arrived from Phoenix via 'Useless Airways'. And after wallowing in the true definition of pathetic sky-bound service, we found ourselves miraculously transported to the dictionary's polar... More

The staff was incredible, food amazing (although pricey) and rooms absolutely gorgeous. We originally reserved the luxury villa, but there was construction next door so the staff promptly upgraded us to their presidential villa. Both villas were incredible, very private, and decorated with simple, modern decor. We also loved the beach palapas available - thatched roof coverings over comfortable and... More

Great place for a romantic couple getaway at a beautiful small resort. When arriving you will pass all the extravagant entrances to some of the larger resorts. Your car will take you on a very unassuming road, that even is a dirt road in some parts, to the very remote entrance of the hotel. Upon arrival to the hotel the... More

Welcome home That's what the staff greets you with when you arrive.  My husband and I have taken that to heart as we stayed at the Viceroy for the 10th time in January.  We have often thought of owning a beachfront home but who needs the expense and worry of a second home when you can vacation in an oasis... More

Just returned from 5 night visit to Viceroy Riviera Maya (frequent visitors to Mayan Riviera boutique resorts -1st time to VRM). Spacious and luxurious villas with every amenity - heated plunge pool, outdoor shower, romantic jungle privacy. Superb staff - "just ask". Villas away from the ocean (short walk to beach and restaurants) are most private. #24 has two waterrfalls... More

The hotel is very private and beautiful--the staff were amazing and the food was perfect! Everyone greets you by your name and the staff out number the guests. We felt extremely safe. The Mayan Indulgence is a package that included all food and beverage we took advantage of since the food at the resort is better than any we had... More