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Riu Lupita Hotel

3.5 of 5
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
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Riu Lupita Hotel
Ranked #94 of 193 hotels in Playa del Carmen
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1,058 reviews from our community

Traveller rating
    355
    418
    172
    77
    36
See reviews for
Families
207
 
Couples
476
 
Solo
29
 
Business
6
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

Don't bother with this hotel its small, has a tiny pool and you can't use any other facilities at ANY other Riu Hotels like other Riu resorts allow. The best thing about this hotel is that it has friendly staff except for the front desk. Not helpful and don't try to be either. If you're looking for budget hotel this... More

Was this review helpful? Yes 1
See 4 more reviews by traysee007 for Playa del Carmen
Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 May 2013 NEW

My mother and I were very excited about this trip as we were in need of a definite holiday after a stressful and hectic few months. I did read the trip reviews, however, I figured that every place is going to have negative and positive reviews and the majority of the reviews were pleasant. My mother and I have travelled... More

Was this review helpful? Yes 3
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

On the positive side we did enjoy the service staff in the restaurant and bar. The entertainment group tried but had a hard time engaging the crowd. The front desk staff left a lot to be desired. We had no luck getting our fridge stocked. Repeatedly asked for them to fix our toilet...they finally did on the 7th day. Had... More

Was this review helpful? Yes 2
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 9 May 2013

We booked this holiday last minute and got a bargain!!! On arriving at the hotel, we were checked in quite quickly. One word of warning though. Do not remove your hotel wrist bands until you have checked out. (I removed mine on the morning of check out, then when I went to check out they tried to charge me $80,... More

Was this review helpful? Yes 5
wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed here over the Easter period and despite it being a busy time the hotel never felt overcrowed. In fact the hotel grounds and adult pool were so tranquil and peaceful in the afternoons! bliss! other hotels along the beachfront were very busy, noisy and overcrowded - so glad we were not staying there. The food was also very good,... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 April 2013

Me and my partner stayed here for two weeks last July and we had an overall amazing holiday! Our room was situated opposite the tennis courts and was inside a little stand alone house. The room was large with its own bar (with four different spirits) and a mini fridge that was refilled daily. The bathroom was always clean and... More

Was this review helpful? Yes 4
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013

My husband and I are not beach people, so we chose this resort for that reason and the fact that it is small. We thoroughly enjoyed ourselves. The staff was very friendly and helpful. Always willing to help us with our rudimentary Spanish. Special thanks to Jose at breakfast/lunch and Noe at dinner for making our mealtimes a pleasure! It... More

Was this review helpful? Yes 1
Milford, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 April 2013

Can't believe what people expect when they choose a bargain. I heard complaints of "no waiters at poolside so I have to walk (5 meters) to the bar" or "only one specialty restaurant". What part of economy don't they get? The Mexican specialty restaurant was fine. Menu was limited but still was worth two evenings of our stay. The buffet... More

Was this review helpful? Yes 4
Detroit, MI
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 21 April 2013

We spent 9 nights at the Lupita was an excellent value staff was very friendly and helpful. Our room was very comfortable and clean big enough to be comfortable. We went to the beach a couple of times on the bus we also went into town for an afternoon of shopping. The resort is very small and compact which we... More

Was this review helpful? Yes 5
Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 April 2013

We just got back and i'm so disapointed.. the only positive comment i have about this place is that it is clean. The animation is horrible, the food tastetless and cold. What to say about the pools, my back yard pool is bigger!!! The lobby is so small, 10 seating places max. Let's just say that it was my first... More

Was this review helpful? Yes 2
 
 
Riu Lupita Hotel
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Hotel Summarization (Beta)

What travellers say

  • Beach Club(34)
  • Shuttle buses(24)
  • Entertainments team(22)
  • Very good(18)
  • Mini bar(14)
  • Golf course(12)
  • Air conditioning(5)
  • Star resort(5)
  • Own private(5)
  • Main pool(5)

Additional Information about Riu Lupita Hotel

Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Centre Free Breakfast Free Parking Children Activities Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Top resorts Hotels in Playa del Carmen
#77 Family Hotels in Playa del Carmen
#90 Romantic Hotels in Playa del Carmen
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
* Located on the Yucatan peninsula, 2 km / 1.2 miles from Playa del Carmen * Main building and 1 and 3-story bungalows * Surrounded by 25,000 m2 / 29,900 sq. yards of lush gardens * 3.5 km / 2.1 miles from the beach (complimentary transportation) * Complimentary sun loungers on the beach * 2.5 km / 1.5 miles from various shops * 50 km / 31 miles from Cancun Intl. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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Also Known As:
Riu Lupita
Riu Lupita Resort
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Hotel Riviera Maya/Playa Del Carmen, Mexico

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Riu Lupita Hotel
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