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Riu Lupita Hotel

3.5 of 5
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Hotel amenities
Ranked #76 of 186 hotels in Playa del Carmen
4.0 of 5 stars 733 Reviews
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733 reviews from our community

What travellers say about this hotel
  • Beach Club(21)
  • Very good(19)
  • Shuttle buses(15)
  • Entertainments team(13)
  • Mini bar(11)
  • Golf course(10)
  • Main pool(8)
  • Other review(6)
  • Riviera Maya(5)
  • Own private(5)
Traveller rating
    247
    277
    126
    57
    26
Only show reviews for Family (133) | Couples (322) | Business (4)
Date Rating
disneydave666
Worcester
Reviewer
4 reviews
36 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

I had been scared by the recent review about a break in of the room but I can assure you I felt totally safe all the time. Keep all your belongings in the in room safe at all times - which is normal practice for any hotel you stay at. Yes, its not on the beach but I did not... More

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jjohnoboro
Middlesbrough, United Kingdom
2 reviews
5 of 5 stars Reviewed 15 February 2012 NEW

Just arrived home from a fantastic 14 night break at the Riu Lupita. What a great holiday, the staff were great, the food was good and the alcohol was free flowing.The hotel is not on the beach but is just a short free bus ride which runs every 30 minutes. The only thing wrong with the rooms was that the... More

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dchavezn
Edmonton, Canada
1 review
4 of 5 stars Reviewed 14 February 2012 NEW

it was one of the best holidays for us.Exccelent food ,very friendly staff and managers are always availbale to listen your concersn.Yo wont find a steaks and lobster, but very good service on the kitchen. More

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slm_12
Montreal, Canada
1 review
9 helpful votes
3 of 5 stars Reviewed 29 January 2012
9
people found this review helpful

The hotel is ok and the service too even thought there is a noticeable lack of standard in cleaning the rooms which for me is not acceptable given it is a 4-star hotel (5 according to Mexican quotation). For example, some days, the room lady would do the bed by putting the top sheet over the blanket (gross!) and some... More

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KunCec
Posted by an Apollo traveller
Lorenskog Municipality, Norway
Reviewer
3 reviews
10 helpful votes
5 of 5 stars Reviewed 28 January 2012
6
people found this review helpful

Riu Lupita is a small, intimite hotel with a nice location at the golfcourse in Playacar. Playacar is a very secure place, there's a lot of securitas - guards there. The employees at the hotel remembers your name, and makes you feel welcome to their big family. The animation - team was much better at Lupita than the other Riu's,... More

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Pelicanos44
Victoria, Canada
2 reviews
4 helpful votes
2 of 5 stars Reviewed 22 January 2012
4
people found this review helpful

Just came back from a 7 night stay at the Riu Lupita resort. First and foremost a warning..Stay away from SunWing Vacations for this trip, flights both delayed.. no arrangements on where to stay at hotel if you are delayed. Sunwing Representative no help whatsoever, but very apologetic.My arrival was late , after midnight, desk clerk gave me the key... More

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worldonaplate
aberdeen / UK
Contributor
13 reviews
48 helpful votes
5 of 5 stars Reviewed 22 January 2012
9
people found this review helpful

this was our second trip to Mexico and RIU hotels. We stayed the first two weeks in Jan 2012. The Lupita was almost as good as the Riu Tequila where we stayed last May, but not quite there. Great food, a good atmosphere, lovely staff and nice enough rooms. The only gripe we had was the airconditioning which was noisy... More

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maria o
Ottawa, Canada
2 reviews
7 helpful votes
4 of 5 stars Reviewed 21 January 2012
7
people found this review helpful

My family were please to stayed art Riu Lupita,it was close to Playa del Carmen . We enjoy the shows at night. The entertainment team worked very hard. The food always fresh, fuits etc.The hotel medium size., cozy. They have a shutle bus, runs every 30 mint. one stop in Playa del Carmen and other one on Ru Playacar. where... More

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blondie555
Winnipeg
1 review
9 helpful votes
5 of 5 stars Reviewed 16 January 2012
9
people found this review helpful

It was a fabulous stay with great service and always lots to do. With full access to the other riu's in the area, it made it fun to visit other bars, discos, beaches and restaurants. The only thing I found problematic was there was a customer survey done about 5 days into our stay and there was a marked downturn... More

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Curly_wor
1 review
5 helpful votes
5 of 5 stars Reviewed 15 January 2012
5
people found this review helpful

We stayed in this hotel June 2011 for our honeymoon. The reception staff were very friendly on arrival and we were offered a cold cocktail. We were escorted to our rooms which was on the ground floor by the quiet swimming Poole. There was a huge bed and a sofa to relax on. The balcony was perfect, could hang wet... More

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Riu Lupita Hotel Also Known As

  • Riu Lupita
  • Riu Lupita Resort
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico

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