The Reef Coco Beach

Address: Calle Costera Norte S/N, Lote 1 Mza.7 de la Region 6, Playa del Carmen 77710 , Mexico (Formerly Grand Coco Bay)

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Swimming Pool

Hotel Style:

#45 Top resorts Hotels in Playa del Carmen

#59 On the Beach Hotels in Playa del Carmen

#73 Family Hotels in Playa del Carmen

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Located just 30 miles south of Cancun, Grand Coco Bay is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Nestled on a lengthy stretch of beach, just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life’s the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen’s famous 5th avenue, Playacar’s Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulúm and much, much more.The hotel offers 202 comfortable rooms Caribbean style, our pleasant rooms consist of king size bed or two double beds, terrace or balcony, air conditioning, ventilator of ceiling, mini bar, 27 TV inches with sign for cable, tumble dryer of hair, vanity mirror, telephone and bath with watering-can and tub ... more less

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Also Known As:: Grand Coco Bay Resort; Grand Coco Bay; Grand Coco Bay Mexico; Grand Coco Bay Playa Del Carmen; Grand Coco Bay Hotel Playa Del Carmen; Grand Coco Bay Hotel; Reef Coco Beach; Grand Coco Bay Riviera Maya; The Reef Coco Beach Riviera Maya/Playa Del Carmen, Mexico

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1,546 reviews from our community

See which rooms travellers prefer - 122 traveller tips

ElaineETx

1 review

1 helpful vote

“Just love this place !!!”

Reviewed 17 June 2013 NEW via mobile

Pros I have lost count of how many times I've stayed here, I have stayed at other resorts but this is the one for me. The staff are excellent and make you feel like family . I love the size of the resort, it is small enough to be very close to all that it has to offer. My favorite... More

Was this review helpful? Yes 1

Problem with this review?

Dear ElaineETx, Thank you very much for sharing your marvelous experience with our readers. We are pleased to hear that you felt our warm and kind service that is characteristic from our staff in The Reef Coco Beach and that you gave us an “I can't wait to be back in September ” review. We always strive to provide you... More

Lynn R

Minneapolis, MN

Senior Contributor

30 reviews

20 hotel reviews

Reviews in 18 cities

50 helpful votes

“Wonderful place - definitely will be back!!”

Reviewed 3 June 2013

We had an excellent stay at Grand Coco Bay (The Reef) booked through Apple Vacations (so easy and no issues). It was a lovely, smaller, I'd say four star resort in a great location - just a 10 minute walk up the beach to Mamitas Beach Club and the beginning of Quinta Avenida. The staff was excellent: everyone was friendly,... More

Was this review helpful? Yes 4

See 3 more reviews by Lynn R for Playa del Carmen

Dear Lynn R Many thanks for your positive review. We are very delighted that you had an enjoyable stay with us. Thank you for sharing your thoughts and experiences about your recent visit in our hotel. It has been a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for... More

kendall k

Clyde, Texas

2 helpful votes

“Nice hotel and pool”

Reviewed 2 June 2013

The hotel itself is pretty nice.Nothing fancy, but nice. Our bed was as hard as a rock and my wife and I got stuck with two full size beds instead of a king. The snack bar needs help, 1 cook back there most of the time and no organization with people ordering at all. The pool bar needs help-Someone needs... More

Was this review helpful? Yes 2

Dear Kendall k Thank you for your opinion at tripadvisor, please be assured that we have taken all your comments seriously. We look forward to the possibility of welcoming you back to our Hotel where We can personally meet you and look after your requirements. Best Regards, The Management More

RondasTravels

Blackfalds, Canada

Reviewer

5 reviews

Reviews in 5 cities

3 helpful votes

“Would go back in a heartbeat”

Reviewed 1 June 2013

We went for 10 days May 6-May 15. As mentioned before, this is a small resort which I prefer and is close to 5th Ave. This was my first time there and would go back again, even by myself! POSITIVES: - Staff were very friendly and helpful. Adrian in the restaurant is the guy to ask for - he is... More

Dear RondasTravels Thanks for taking your valuable time to send us your sincere comments that help us in our guest satisfaction and quality service. We are very happy to know that you liked our hotel and staff; we will send your comments to our staff, to receive a wakeup call (24hrs service) all our guests can dial “0” from their... More

angibee

MONTREAL

Contributor

12 reviews

6 hotel reviews

Reviews in 7 cities

12 helpful votes

“Lovely place, friendly staff, clean rooms, great location”

Reviewed 28 May 2013

Just returned from a 1 week stay. As mentioned above the resort is beautiful. If you want quiet it might be advisable to be in the 2321 room area, which is on the north side, third floor. On the south side there is a beach club which sometimes holds weddings and the music does not stop till the early morning... More

Was this review helpful? Yes 5

See 3 more reviews by angibee for Playa del Carmen

angibee has 1 more review of The Reef Coco Beach

“great, small resort where people talk to each other”

Reviewed 14 April 2010

Dear angibee On behalf of all the staff, and particularly the hotel manager, we would like to thank you for choosing The reef coco beach for your recent vacation. It certainly motivates us to continue improving hearing that you have had a great vacation and that you were happy with our services, and most significantly our staff. We will forward... More

trippinsky

3 reviews

3 hotel reviews

Reviews in 2 cities

“Very nice little resort, great for relaxation”

Reviewed 26 May 2013

This was our first time at Grand Coco Bay, and we were very pleased with the service and the place. This is a small resort, for people that do not like to jog between the beach and restaurants.... Everything was very close, the service was excellent, you could find empty chairs on the beach under palapas at any time of... More

Was this review helpful? Yes 3

Dear trippinsky, Thank you so much for choosing reef coco beach to bring your family for your latest holiday. We are thrilled to see that you had a wonderful time and that you really liked our flora and fauna, our gastronomy, and our entertainment relaxed team, who work really hard to make your stay very enjoyable. It is great that... More

Isabelle P

Montreal, Canada

“A great place to go.”

If you want a smallest resort, nice and quiet with good food, and in the city of Playa del carmen, this place is what your are looking for. Even if it's close to the bar area in Playa del Carmen, this place is quiet. There's activities and a lot of people in family, alone or in group. The food is... More

Dear Isabelle P, Thank you so very much for your lovely review!! We are very grateful that you highlighted the beauty of our grounds and the friendly service provided by our staff, especially our food and beverage Miramar crew!! We also look forward to your return; if you have any special request please do not hesitate to contact us! Kind... More

CapKem

Chicago, Illinois

Reviews in 3 cities

10 helpful votes

“Great First Time at Coco Bay”

Reviewed 25 May 2013

Not sure I really understand the negative reviews of this property, we were there at the exact same time as some and never incountered any of the issue's they speak of, such as the Time Share and Music from the Club next door (Need to remember the Coco Bay does not own that Club) also they do have elevators. All... More

Dear CapKem, We are very thankful for your review and for having chosen us for your vacations; We are happy you enjoyed so much our hotel style, our beach, and of course our hard-working, wonderful staff Sheyla, Neider, and even security guards . Thanks again, we hope to see you again soon! Feel free to contact us any time at... More

Mike U

Gladstone, Oregon

4 reviews

6 helpful votes

“One really major problem”

Reviewed 22 May 2013

Overall the resort is a nice, middle of the road, all-inclusive. Some minor problems (no vent in the bathroom, didn't restock the mini-fridge, no elevator access to the specialty restaurants - a 35 step climb), but worth the price - except for one major headache - see below. We were in room 2365 - 3rd floor at the far SE... More

See 2 more reviews by Mike U for Playa del Carmen

Dear Mike U, We appreciate all your valuable comments and would like to thank you for taking the time to post your review on Trip Advisor. We are deeply sorry to read that you experienced noise nuisances during your stay, from the beach club next to our hotel. This beach club plays music for private events (no every, to be... More

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j_reviews13

Saint Paul, Minnesota

4 helpful votes

“Won't go back!”

Reviewed 20 May 2013

We have stayed at the Reef Coco Bay three times. Every time we have stayed it was owned by a different company (which is never good). The hotel itself is okay and the staff is friendly. I will not go back again now that it is owned by Reef resorts. They now have people in the lobby offering to send... More

Dear j_reviews13, In the name of all the reef resorts staff We would like to thank you for choosing our hotel for your vacations and writing a review in Tripadvisor about your experience among us. We would like to express you how sorry we are to hear that we could not fulfill all your expectations regarding our hotel facilities and... More

1-10 of 1,546 reviews

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The Reef Coco Beach All-inclusive Resort Reviews, Riviera Maya/Playa del Carmen, Mexico

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