Christian runs the breakfast buffet and his service and manners are impeccable. We were there three mornings for breakfast and we had a diff menu every morning, the hotel is a bit away from the main city but the location is beautiful, rooms are good and very clean. I loved my stay hear and would come back. The o ly... More

We agree with rest that this place is quiet, clean and hospitable, but ... they said they couldn't give us a TV, despite there being 2 TV stands in our spacious suite, nor could they give us a coffe maker or kettle despite the claim of a fully functional kitchenette. Wouldn't have mattered much as there was no gas for... More

We only stayed here for 3 days but for the most part a very nice experience. The staff was all very nice and helpful. The full breakfast in the morning was a nice bonus and never too busy. The pool was nice and got little use in fact after dinner we would usually be the only ones there. Past reviews... More

This place is a perfect get away... Romantic as hell and quiet. Not a place for kids, 20 minute walk or a taxi for $7.00...... Super clean, safe!!!!! and great staff..... Not one complaint, it was amazing..... Not the center of action, so if you want to party till 4 stay downtown. Class and beauty.. Stay here.... We had a... More

The hotel accomodation, staff and food was excellent. The only problem was the distance to town. If they sprung for a shuttle bus, it would have be perfect. (I do a lot of walking, but it's the heat that kills you). However, the walk is safe winding through a high end, gated residential area and golf course. I recommend a... More

I booked this hotel sight unseen via Lastminutetravel.com 10 days before my trip. I was looking to get away solo to do some relaxing and resting. I wanted a well priced property that was central to attractions in town. I did not want an all inclusive and was not concerned with being beachfront. The hotel exceeded my expectations by far.... More

We needed a place for only one night before heading down to the southern tip of Quintana Roo and after much internet searching chose the Hacienda Vista Real. We were not disappointed at all apart from the fact that we could only stay one night.The resort itself had Mayan features in the design itself and the flooring and walls and... More

The staff here were very helpful and friendly, esp Nancy at the front desk! She went beyond for me. The included breakfast buffet is good...better then a continental breaky but no huevos! And if you are going on an excursion for the day they won't make you an early boxed lunch which means you miss breakfast as it doesn't start... More

This was our 17th trip to the Rivera Maya and first trip booked through Orbitz. Our trip was 3/24-3/31/11. We have stayed at many A/I and also have rented private condos throughout our travels to the area. The Hacienda was just perfect for us. Although there are not many amenities the Complimentary Breakfast was excellent. We stayed in the Ambassador... More