At the beginning i wasn't too sure about reserving this hotel but because of its location i decided to stay there, its 2 blocks away from the beach, one fron the ADO station and 3 from the pick up place for my tours. I liked the design, and the services are ok, but unfortunately the lobby was under maintenance and... More

This hotel is OK for a last minute reservation. By this I mean, as long as you are absolutely sure that you do not have to cancel or if you need a place to stay for a night or two this is convenient to the local bus terminals in Playa del Carmen and 5th Avenue. The accommodation is adequate though... More

This was our second stay and after the first in May 2010 we posted a very positive review. Still wonderful this time around and we were on the third floor street side with a small balcony which had a view if the Caribbean and Cozumel. We had a spacious colorfully decorated room with a large bath. The staff and service... More

Last year we fell in love with Hacienda del Caribe, so when we started talking about another trip to Playa del Carmen, we knew we were going to stay here again. Although Hacienda del Caribe is not directly on the beach, it is only a one block walk to the clear, warm, gentle waters of the Gulf of Mexico. Since... More

I enjoyed the Hotel Hacienda del Caribe. The best thing about this hotel is its location. It is about 1 block from the main street 5th Ave - on 2nd Street Norte. It is 1 block away from the ADO bus station ($11.00 to airport) and 4 blocks to the Cozumel ferry($15 to Cozumel). There is a small reception desk... More

We may have just been unlucky, but had no hot water for 2 days. We were told if we wanted a hot shower we could walk 5 blocks to their sister hotel!!! Pool could do with a clean, sheets and towels had some interesting stains on them (we tried not to think too much about why...) and despite paying the... More

We spent one night in this hotel because it was the most affordable option for a one night stop as we headed to Calakmul. The hotel is well situated and only a few steps away from Avenida 5. We booked the room through Hotels.com and specifically requested a king size bed. Upon arrival, I was told that the only available... More

Wow... the good, the bad, and the ugly... (1) the good - Wonderfully large, well-appointed room with nice balcony and a fridge. VERY clean. (2) the bad - NO parking; only in private lots nearby which are both quite expensive and often FULL. Around the corner from the bus station. (3) the ugly - the "pool" is about the size... More

Didn't have the best first impression of this hotel. Our room was so dark (view from the window was a brick wall) and it had a damp musty smell. Next day we asked to switch rooms and they moved us to a room to doors which was much nicer. Room was big with two massive double beds, great shower and... More