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The Royal Playa del Carmen

4.5 of 5
Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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$298 (USD)
The Royal Playa del Carmen
Ranked #19 of 193 hotels in Playa del Carmen
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6,293 reviews from our community

Traveller rating
    4,718
    956
    327
    179
    113
See reviews for
Families
543
 
Couples
3917
 
Solo
64
 
Business
82
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chelmsford, Massachusetts
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

We were at the Royal from 5/6-5/11. The hotel is gorgeous. Very clean and perfectly located on the beach and near 5th ave. We had room 286 which was big, well kept, with a great view of the ocean. We could not hear the construction. Maria & Leticia kept our room spotless! The service was impeccable- the staff are super... More

Was this review helpful? Yes 1
Stockholm, Sverige
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

We had a fantastic vacation at The Royal in Playa del Carmen and really want to recommend this hotel to anyone who are looking for a vacation in paradise. The restaurants we're amazing even though our favorites we're Maria Marie and El Mediterráneo. We discovered Spice quite late, but we enjoyed this restaurant a lot as well. The, for us,... More

Was this review helpful? Yes 1
Edmundston, New Brunswick, Canada
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

We been there from april 10 to 17 ,really disappointed,for a 5 star resort ,the new construction off a resort next to the Royal made lots off dust on our door step,we had to call for security 5 times to open the door because the card did not work and 4 times to open the safe at first the safe... More

Was this review helpful? Yes 3
Austin, Texas
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

I would recommend The Royal.. Nice rooms, great service, especially poolside. The location is great, easy walk to 5th Street. The food was just okay but plenty of variety and with 5th street close by plenty of other restaurants if you get tired of the food at the Royal. Ocean front room is great way to go, but would assume... More

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

This was my first experience with an all inclusive hotel and also my first trip to Mexico. The hotel was in a great location with an easy walk to 5th avenue shopping and restaurants. My room and my friends' rooms were all large and very nice. We all really liked the Tapas restaurant, which we went to several times. The... More

Was this review helpful? Yes 4
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed at the Royal for two weeks, 6th - 20th April and had an amazing time. We had booked an Ocean View room which overlooked the pool and the ocean (room 307). Contrary to other reviews, we had no complaints whatsoever with the food or cleanliness. We made some great friends, the hotel had a great ambience and we... More

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
2 reviews
2 of 5 stars Reviewed 17 May 2013 NEW

We visited The Royal May 10th - 15th. This was our 3rd trip in a row to the Riviera Maya area, but our 1st time at this resort. The check-in went smoothly. I had semi-checked in online, so they saw I requested a higher floor as close to the beach as possible. He showed me where our room was, in... More

Was this review helpful? Yes 3
Fort Worth, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

This place is awesome all around. The wedding planners did everthing that they said they would and made the day perfect. I was on a jetski about an hour before we said our vows! The rooms are great, we had alot of people in our group so I was able to see the different room catagories. The basic rooms are... More

Was this review helpful? Yes 1
Windsor
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013 NEW

My wife & I recently vacationed at the Royal in Playa del Carmen. We travel regularly and make it a point to make the best of each trip regardless of the circumstances, but this resort made it very difficult to enjoy ourselves. CONSTRUCTION ALERT – At the time of our travel (May 2013), there is an active construction site beside... More

Was this review helpful? Yes 2
See 2 more reviews by Jonathan R for Playa del Carmen
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW via mobile

First our room had two double beds when we asked for a king. When we asked about it, the hotel said no problem they would simply push the beds together - what???? We told them to forget it and just counted our blessings that we didn't get a room next to the big drilling site. Besides the bed size (and... More

Was this review helpful? Yes 7
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View all 193 hotels in Playa del Carmen, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Room service(296)
  • Maria Marie(285)
  • Very good(252)
  • Entertainment staff(149)
  • Ocean views(148)
  • Lobby bar(137)
  • Chef plate(135)
  • Great time(128)
  • Romance concierge(91)
  • Main pool(66)

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotels in Playa del Carmen
#9 Family Hotels in Playa del Carmen
#10 Top resorts Hotels in Playa del Carmen
#14 Luxury Hotels in Playa del Carmen
#17 On the Beach Hotels in Playa del Carmen
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more   less 
Reservation Options:
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Also Known As:
The Royal Playa Del Carmen Hotel
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
Royal Playa
The Royal Playa Del Carmen Riviera Maya, Mexico

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The Royal Playa del Carmen
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