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All 186 Playa del Carmen hotels »

The Royal Playa del Carmen

4.5 of 5
Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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4.5 of 5 stars 4091 Reviews
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4,091 reviews from our community

What travellers say about this hotel
  • Room service(224)
  • Very good(161)
  • Maria Marie(159)
  • Chef plate(130)
  • Romance concierge(113)
  • Ocean views(109)
  • Great time(105)
  • Lobby bar(104)
  • Pool area(89)
  • Entertainment staff(88)
Traveller rating
    3,098
    607
    203
    109
    74
Only show reviews for Family (304) | Couples (2668) | Business (55)
Date Rating
BeachLover4257
Norfolk, Virginia
1 review
5 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
5
people found this review helpful

We just returned from our sixth visit to The Royal and we were not disappointed! Great food, service, facilities and weather! We highly recommend this hotel to couples or groups of adults who are looking for a spotless place to relax. There are a tremendous opportunities for activities, but it also an excellent place to just chill and read a... More

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Michael N
Texas
Contributor
12 reviews
24 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
10
people found this review helpful

I toatlly agree with angeebabesManchester's review “utter nonsense”. You just can't please some people and you and I know that that's just the way it is. Some people will complain about anything and everything but what does it say when the bad reviews are 1 in 100+ ? It says alot more about the reviewer than the property. My wife... More

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luvsunlux
New York City, New York
Reviewer
3 reviews
4 of 5 stars Reviewed 15 February 2012 NEW

The facilities are beautiful and immaculate. The only drawback is the water has an unusual odor, which can be a bit strong and distasteful. The spa is great...had awesome deep tissue massages with Edith. The food is good, although my favorite one is at the sister resort next door...El Pescatore. That was amazing! We would definitely go back. More

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Rob F
Walcott, Iowa
2 reviews
14 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
2
people found this review helpful

The food and booze at this place was great! My wife layed by the pool all day, while I bellied up to the bar and drank Johnnie Black. We really like the pool and the bar in the back, it's like a secret pool that many people don't know about, so it was never backed and very relaxing. More

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ALAB75
Brandon
2 reviews
16 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
7
people found this review helpful

Great locations, spotlessly clean, friendly, polite service. Food well presented and tasty, pork & beef little tough. In my opinion you get better food at the buffet restaurants, the a la carte are over rated. Be careful with the rooms, we had to change two times due to the very strong smell of mould. Beds are very comfy, but the... More

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angeebabesManchester
manchester
Reviewer
5 reviews
40 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
30
people found this review helpful

I just had to reply to the recent review headed starving in paradise. Ive been to this hotel twice now and cant believe this person did not like the food. Anyone who has read that review and is worried about the food TAKE NO NOTICE. The food at this hotel is outstanding , it has 9 restaurants all of which... More

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1IrishLass
New York
Contributor
14 reviews
84 helpful votes
1 of 5 stars Reviewed 13 February 2012 NEW
4
people found this review helpful

Anyone who says that the food at this resort is excellent has questionable taste. There are 5 restaurants and prior to departing I didn't anticipate eating at the buffet; however, without the fresh fruit/veg options at the buffet, I would have starved. One reviewer posted that 'Asiana' was their favorite? I cannot imagine how that is possible! The odor of... More

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Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
14 February 2012

Dear Guest, Thank you for taking the time to post your review on Trip Advisor. We will like you to know that The Royal Playa del Carmen treasures and cares for each and every single review and comment expressed by our valuable guests. Nevertheless we must express our disagreement with a few accusations and what we consider out of line... More

bakkumjamie
Rochester, Minnesota
2 reviews
4 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

We had a wonderful week at the Royal! This was our third time there, just got back 2 days ago,and are planning next year's trip there already. Will be bringing more people with us next year! Tops were Jaime keeping everyone cool and relaxed around the pool, Prude keeping the drinks fresh and exciting, and Tony in the Tradewinds bar... More

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Mikdono
1 review
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

We felt like royalty.....not a bad meal! Great location....close to 5th ave! Already planning to go back!,,,,, More

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Nina0805
New York City, New York
2 reviews
3 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

We are just coming back from a wonderful stay at the Royal. It was our first time at this resort and we loved it. From the very first everybody was very cordial, all the staff greets you with his hand on the heart. We had a personal Check-In with the Concierge, it was great, you get all the information so... More

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The Royal Playa del Carmen Also Known As

  • Royal Playa Del Carmen
  • Royal Hotel Playa Del Carmen
  • Royal Porto Real
  • Royal Playa De Carmen
  • Royal Playa
Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico

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The Royal Playa del Carmen
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