Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Free High-Speed Internet Restaurant Suites Swimming Pool

Hotel Style:

#76 Family Hotels in Playa del Carmen

#79 Romantic Hotels in Playa del Carmen

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Illusion Boutique Hotel is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, HostelWorld, Cheap Tickets, Expedia, Hotels.com, Travelocity, Agoda, Venere, EasyToBook, Olotels, Priceline, Tingo and HotelsClick so you can book your Illusion Boutique Hotel by Xperience Hotels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Illusion Boutique Hotel By Xperience; Illusion Boutique Hotel By Xperience Playa Del Carmen; Hotel Illusion Boutique; Illusion Boutique Playa Del Carmen; Illusion Boutique Hotel; Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico

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497 reviews from our community

See which rooms travellers prefer - 41 traveller tips

sabwjz

Ohio

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 4 cities

44 helpful votes

“Wonderful time”

Reviewed 11 May 2013 NEW

Have to agree with all of the previous positive comments. My wife and I spent 8 nights and had a great time. We were amazed with the personal service and attention to detail of the staff. Every single employee at the hotel was extremely accomodating and polite. My wife hurt her foot running up stairs in her flip flops and... More

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Deb3137

Saginaw, Michigan

1 review

“Illusion Boutique Hotel”

Reviewed 10 May 2013

At arrival we were greeted by Marta who was attending the front desk that morning..Cinthia also was the front desk clerk when Marta was unavailable.. . both of these ladies were wonderful and so friendly working the front desk of the hotel. We felt welcomed and like family from the moment walked in. I looked forward to talking to them... More

Ruielu

San Jose CA

Reviewer

3 reviews

Reviews in 2 cities

“Excellent Service”

Reviewed 7 May 2013

Nice hotel, recommend the 4th floor rooms. A bit higher but great views & close to little pool. When I say little pool I mean not only outside diameter but depth. Depth is about 2.5ft. But good place to lounge. We stayed on 3d floor, would definitely stay again. All associated with hotel helpful and friendly.

Kristi B

Saratoga Springs, Utah

Contributor

16 reviews

3 hotel reviews

Reviews in 9 cities

4 helpful votes

“Amazing Customer Service”

Reviewed 6 May 2013

After booking with Illusion I had my doubts (having read several reviews about the "bait and switch" as mentioned earlier). So I e-mailed the hotel a week before arrival to make sure we were in their system. All e-mail correspondence was quick and thorough. Upon arrival we were greeted by sweet Marta and Cynthia. You could not ask for two... More

Lynnerin320

New York City, New York

“Bait & Switch- Beware”

Reviewed 4 May 2013

My boyfriend and I booked a nice 6 night getaway in January 2013, and finally decided to go with Illusion Boutique Hotel. We were enticed for a couple reasons... great reviews, excellent location, beachfront hotel w/ pool and price. We don't like doing All- Inclusives as we like to get out and explore more than anything (and this was the... More

Dear ambassador (as we kindly name our guests), On behalf of the Xperience Family we would like to thank you for your preference. Thank you very much for taking the time to share your feedback, for us it was an honor to host you and even though at your arrival we had a challenging situation with our reservation system, we... More

beachgirl210

Spartanburg, South Carolina

“Great experience!”

Reviewed 1 May 2013

Booked illusion hotel for April 26-30,2013. Sent an email prior to our arrival asking for room with best view possible and mentioned we were celebrating our anniversary. The staff quickly responded. Upon check in front desk staff was very friendly, informative, and welcoming. We stayed in room 312. Balcony overlooked 8th st and had view of the beach as well... More

Dear ambassadors (as we kindly name our guests), On behalf of the Xperience Family, we would like to thank you for choosing us to celebrate such an important occasion in your lives and for the 5 star comment!! Your comments about our facilities, food and attentive service are very important for us and are our main motivation to give our... More

Danandallye1027

Ramsey, Minnesota

6 reviews

“Great Experience”

Reviewed 30 April 2013

My wife and I recently stayed here on our honeymoon. We could not have been more happy with our stay here and recommend it for everyone. Some pros: our room was decorated for us, we received a complimentary bottle of wine, the staff goes above and beyond to make you feel welcome and are extremly helpful(Marta and Cinthya are the... More

See 5 more reviews by Danandallye1027 for Playa del Carmen

Theresa K

League City, Texas

1 helpful vote

“Awesome Vacation”

Reviewed 24 April 2013

Awesome experience. Everyone professional and courteous. Talk about being in the middle of everything. We were 155 steps away from the beach. Yes, I counted. Great price. Only downfall was there was no ice. Definitely would recommend and we will be going back.

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Leo J

San José

14 reviews

4 hotel reviews

Reviews in 6 cities

2 helpful votes

“Great Location, Rooms and Staff”

Reviewed 17 April 2013

This placed was exactly what they offered. The location is great, half a block from the beach and half a block from Quinta Avenida and all its restaurants. The rooms where very nice and the staff was always happy and helpful. Completely recommended and very good deal for the price!

See 8 more reviews by Leo J for Playa del Carmen

Dear Ambassador( as we call our guests), We feel honored to have such valuable review of your Xperience with us and all the useful tips to future travelers . On behalf of the entire Xperience teams we would like to thank you for your preference and for letting us know through your comments that our personal, attentive service and facilities... More

Cristian0203

São Paulo, São Paulo, Brazil

“Amazing Experience”

Reviewed 19 March 2013

The Illusion hotel have made our honeymoon unforgettable. The staff was Amazing and the hotel is very confortable. Playa Del Carmen is a very lovely place. Trips to Chichen Itza, Xcaret and Dolphin Experience are mandatory, and everyone must to spend one day in the Cocobongo, it´s an amazing show. The concierge from illusion will help you with everything you... More

Was this review helpful? Yes 1

Dear Ambassador(as we kindly name our guests), Thank you for the 5 star comment!!,we are grateful for your preference on your recent visit to Illusion Boutique Hotel to celebrate such an special occasion: your honeymoon. Your valuable feedback motivates us to continue making our best every day in order to succeed our guest’s expectations. We are glad to know that... More

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Illusion Boutique Hotel by Xperience Hotels Reviews, Riviera Maya/Playa del Carmen, Mexico

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