This is a beautiful resort! Rooms were big, gorgeous and well stocked. We were here for a week with 6 of us and it was plenty big. We had a two bedroom which was nice for my recently married daughter and her husband and then my other two girls had the living room all to themselves. Our only issue was... More

We spent the first week of February there. We were in building 6. Close by most standards for this very large resort. We were two couples sharing a two bedroom suite. The rooms were very nice. My only complaint was there was definitely a musty smell to the room. When we got home our clothes and suitcases really smelled. There... More

Our room was nicely furnished and clean. This place is so big! Our room was in the Jungle building which I think is the farthest building from the pool, eating areas and the lobby. I would say the lobby was about a 10 minute walk from our room. I guess that is a risk of staying there, you never know... More

I stayed here for a week with my 23 yr old sister and mother, and our experience was mostly good. I've heard many complaints about walking but was lucky enough to stay in a close room. The resort is BEAUTIFUL! Staff is very friendly,but not always efficient. We stayed through a point system in RC I so I can't really... More

We just returned from a week at The Grand Mayan and very much enjoyed our stay. I am a professional interior designer and appreciated the design of this resort. The public spaces are an interesting mix of Mexican coastal (think palapas and coco mats), contemporary furnishings, and eclectic art and accessories. The resort is very well maintained. There are a... More

Just returned from the Grand Mayan in Rivirea Maya. We had stayed at the Palace 4 years ago. As always the rooms and grounds are immaculate. The wait staff around the pools and beach area are vastly improved over 4 years ago. The only drawbacks are the beach, very hard to swim in, the enormous size of the resort, you... More

We went to Grand Mayan last year because we had a fantastic time there. However, we have noticed some small signs that the place is on the start of a possible down turn. First the good news. The outside plant is in fabulous condition. The buildings are immaculate and the vegetation is still very lush and well trimmed. The pools... More

We stayed at The Grand Mayan in early February, 2012 for a week. It was our first trip to Grand Mayan, Rivieria Maya, having previously stayed at the Mayan in Acapulco, Nuevo Vallarta, San Jose del Cabo and Mazatlan. Rivieria Maya/Playa del Carmen is our favourite compared to the other locations. We pre-arranged bus travel from the Cancun airport to... More

Two weeks here, and came away totally content and satisfied. Extremely pleasant and helpful staff, just enough attention to be nice, but not so much as to be bothersome. Food in the restaurants was top notch. Selena and her concierge staff were helpful, pleasant and always followed up on recommendations and off site dinners etc. Not only are we going... More