me and my family stayed at this hotel and its phenomenal! its a prime location , the foods to die for and i strongly recommend this hotel , its friendly , the staff are amazing it was just the perfect holiday. More

A bit if a late review - we actually went May 2010. Amazing 5 star hotel!! Beautiful hotel and surroundings. Room was spotless and spacious with a view of the pool and beach. Pool was fabulous - loved relxing in the jacuzzi right next to the pool bar - service from the waiters was 1st class. Plenty of choice in... More

My girlfriend & I stayed at the RIU Palace Riviera Maya in Late January/Early Feb 2012. Hotel was clean. Service was excellent. Beach was nice. Food was decent and certainly edible. Staff was extremely friendly and courteous. The area of Playa car condominiums was super safe to wander. A quick walk from the town of Playa del Carmen. More

My husband and just returned from a visit at the Riu palace we have been to the Riu palace mexico just down the beach from this one, this is the newer one and is set up pretty much the same except for the pool is larger and you can see the beach from. The rooms are nice, they do have... More

We stayed for two weeks with eight friends and really enjoyed this resort! Perfect location and a short cab ride to Playa del Carmen! The pools were awesome and the beach was enjoyable as well. Restaurants and buffet was great however, I really wish Riu would change their reservation system for the reservable restaurants. No complaints about the food or... More

We stayed there for 5 nights - and overall we were impressed with the place. We requested for an upgrade but denied as the receptionist told us that the hotel was quite full during our stay. We were given room facing the neighboring resort which is OK since it was very quiet and close to the lobby. Some positive aspects... More

Loved everything about this place. We stayed in a jacuzzi suite and it was potentially the best hotel room I have ever been in. The staff here are soooo frendly, the beach is one of the best ever, and the food, aah the food - I gained 5kg after I stayed at this place for only 4 days! And I'm... More

First I will start by saying my wife and I were here for our honeymoon in november. Upon arrival this hotel looked amazing. As our week continued we were continually impressed by ever single aspect of this hotel. From the service to the food everything was great. I read people complaining about everything from hard beds to birds I mean... More

My husband and I have stayed at the Riu Palace Riviera Maya 9 times as of November 2011, and it always amazes me about the things that people complain about......the pillows are too hard....the bed is too hard...I didn't get an ocean view ( oh right, that is never a guarantee!!) I had to wait 2 minutes for a drink... More