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All 58 Playa del Carmen accommodations »

Playa Palms Beach

3.5 of 5
1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Hotel amenities
4.5 of 5 stars 318 Reviews
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318 reviews from our community

What travellers say about this Speciality lodging
  • Great location(11)
  • Ocean views(11)
  • Very nice(8)
  • Club next door(6)
  • Short walk(4)
  • Ground floor(4)
  • Friendly staff(4)
  • Would DEFINITELY recommend(4)
  • Clean and comfortable(4)
  • Boutique hotel(4)
Traveller rating
    198
    93
    16
    7
    4
Only show reviews for Family (38) | Couples (200) | Business (4)
Date Rating
Burbot68
Traverse City, Michigan
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 18 February 2012 NEW

Can't say enough about Playa Palms. Easy livin' downtown Playa. Just steps from ocean and city, and great service. Our second trip, this time my wife and I brought 4 others down and we all just love this place. Big thanks to Victor, Carlos, and Luis, for their hard work and being so accommodating. Our son speaks fluent Spanish and... More

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Michelle_D
Sioux Falls SD
Contributor
17 reviews
7 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

Just returned from a week at the Playa Palms. I have never been to Mexico and it turned out great! The hotel was great. Clean and spacious and the staff was unbeatable. We had a studio oceanview- room 202. What a view of the ocean. At night you could hear -thump-thump-thump outside on the deck. But you could still talk... More

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ChanWhite
Columbus, Ohio
1 review
5 of 5 stars Reviewed 12 February 2012 NEW

My husband and I were on our long-waited honeymoon for 7 nights and absolutely loved it. We got married in Oct 2010, but having just started our own business early 2010, we decided to hold off on our honeymoon. It was worth the wait, especially staying at Playa Palms. We wanted a boutique hotel with a balcony on the beachfront.... More

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Sarah M
Chicago, Illinois
1 review
5 of 5 stars Reviewed 11 February 2012

My husband and I were looking for a quaint and relaxing hotel and Playa Palms turned out to be absolutely perfect. It was our first time to Playa del Carmen and we loved it! The hotel was centrally located right on the beach with views of the blue-green waters and pelicans flying by every day. There was easy access to... More

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christianopolis
Denver
Senior Reviewer
7 reviews
12 helpful votes
5 of 5 stars Reviewed 8 February 2012

Went for an extra long weekend with the girlfriend. Wanted a nice beachfront but definitely didn't want a mega-resort. Booked the beach-level ocean front family suite and couldn't be happier. The view was amazing and RIGHT on the beach. Property was right in the center of everything, near all shops and restaurants and the 5th Avenue promenade. Everything was super... More

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Amy J
Byron Center, Michigan
Senior Reviewer
8 reviews
5 helpful votes
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

My husband and I were on our honeymoon but only stayed here for 1 night, not because of the hotel we just wanted to travel all over Mexico while we were there! We wish we would have stayed one more night there! I loved the atmosphere, it was right around the corner to the "Night Club Zone" as what they... More

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coopergr
2 reviews
4 helpful votes
5 of 5 stars Reviewed 27 January 2012
3
people found this review helpful

Having traveled in the Playa area for the last 8 years this was our first stay at Playa Palms. We were there in mid December 2012. I have to shout out a huge thank you to all of the wonderful staff at Playa Palms. From the begining reservations to a change in reservations to arrival............the WONDERFUL stay, all the way... More

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Tootsie2011
Calgary, Canada
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

My husband and I stayed at the beginning of December and had a wonderful time. Rooms were clean and spacious. Excellent deck with hammock to relax. beach had convienence of a restaurant beside with excellent food and drinks with beach service but we also brought our own cooler and enjoyed our own beer and wine without the added expense. rented... More

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mcsweenz
NYC
1 review
2 helpful votes
4 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

just returned from a wonderful visit to Playa, and stayed at the lovely Playa Palms. I've been visiting the area for about 20 years, but this was a first visit to this hotel. it was the perfect choice for us, great value for the price. we had a nice ocean view room on the 3rd floor. with a great view,... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
22 January 2012

Dear Guest, Thanks for for your positive review of our hotel. You must have stayed in many hotels during the 20 years to this area, and I am glad that you still found our hotel a good choice. Regarding the pillows, we change them regularly and will go through if there are some that needs replacement. Maybe we haven't said... More

MrsSilverman
Chicago
Senior Reviewer
7 reviews
11 helpful votes
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I would agree with Mark M (having just read his review) I've stayed in PDC before but never on beach. Desired the ocean view and convenience to room from beach. That was great, as was the helpful staff and the location (btwn 12 and 14 streets). However, was indeed a bit noisy at night, thanks to both the night clubs... More

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PlayaPalms, General Manager at Playa Palms Beach, responded to this review
22 January 2012

Dear Mrs Silverman Thanks for sharing your experience staying with us. I am really sorry your experience was not living up fully to your expectations because of noise from nightclubs in the area. If you read previous reviews on Tripadvisor, there are some guests who say despite rumors of noise, they didn't hear a thing of nightclubs once the doors... More

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