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All 186 Playa del Carmen hotels »

Valentin Imperial Maya

4.0 of 5
Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Secreto, Playa del Carmen 77710, Mexico
Hotel amenities
Ranked #31 of 186 hotels in Playa del Carmen
4.5 of 5 stars 3253 Reviews
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3,253 reviews from our community

What travellers say about this hotel
  • Room service(294)
  • Very nice(235)
  • Lobster pot(188)
  • Main pool(182)
  • French restaurants(140)
  • Great time(103)
  • Breakfast buffet(101)
  • Other resorts(97)
  • Towel game(93)
  • Golden suites(91)
Traveller rating
    2,053
    766
    273
    100
    61
Only show reviews for Family (141) | Couples (2682) | Business (19)
Date Rating
Gogogram63
2 reviews
3 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
3
people found this review helpful

We just returned from seven great days at the Valentin Imperial Maya Resort and we loved it ! We have been to a number of adults only all-inclusives resorts but this one is the first to get an excellent rating from us. The resort was manicured beautifully and the amenities were as advertised. There are 7 restaurants and each one... More

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LaSigona
orefield, PA
Contributor
13 reviews
19 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
7
people found this review helpful

We had a great week at Valentin imperial Maya, everyone there was extremely nice and friendly. We chose it because it was an adults-only resort that did not require dinner reservations and it was a quick 20 minute drive from the Cancun Airport. We decided to book a golden swim-up suite and are glad we did!! we spent most of... More

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TrueBlueMichigander
Commerce, Michigan
Senior Reviewer
6 reviews
28 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
7
people found this review helpful

Since we just returned and the vacation glow hasn't yet worn off, I am giving the Valentin five stars, although realistically a 4.5. Grounds: We have been to many Mexican all inclusives, and the grounds have always been beautiful and well kept. Likewise the Valentin. However, when this resort was built they kept much of the natural vegetation/trees in place.... More

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Steve M
Cambridge, Canada
2 reviews
7 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
6
people found this review helpful

From the moment we walked in, and was greeted with a glass of cold sparkling wine till the day we left, we felt like royalty. The staff go above and beyond any other resort we have been to. Firstly the food was top notch, and you never felt like you were eating the same old thing everyday. The entertainment staff... More

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LaGitanaMexicana
Burlington, Canada
Reviewer
3 reviews
8 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW
7
people found this review helpful

We just arrived back 2 weeks ago from another stellar vacation in sunny, warm Mexico. We really like the Valentin resort and therefore decided to go back for a third visit. Overall, we were not disappointed. The grounds are as lush as ever and well looked after and there is so much space to wander and stroll (see my last... More

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mzmmzmMichigan
Michigan
1 review
8 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
8
people found this review helpful

This was our second visit to VIM. Our first visit was in March 2011. I e-mailed the resort to inform about our second visit and also the celebration of our 10th anniversary. Pleasantly surprised to receive a reply within a couple hours with welcoming comments and promising to fulfill our requests (building #, etc.) Check-in was ok and VIM provided... More

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John S
Waverly Ne
1 review
12 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
12
people found this review helpful

Let me start off by saying that I do quite a bit of research and read ALOT of reviews before deciding where to spend my hard earned cash. While the reviews on this resort were mostly positive, the negative ones were so negative that they almost scared me away. But after just returning from a 4 night stay at Valentin... More

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kingk755
Chicago, Illinois
2 reviews
14 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
13
people found this review helpful

My wife and I went to the Valentin the last week in January. We have traveled to Costa Rica, Panama, and the Dominican Republic before - so we knew what we wanted when it came to a resort. Our past experiences lead us to look for an adults-only all-inclusive. Most of the reviews of this resort are accurate, although everyone's... More

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ACBeachBum
Atlantic City, NJ
Senior Reviewer
7 reviews
14 helpful votes
1 of 5 stars Reviewed 9 February 2012 NEW
12
people found this review helpful

We just returned from VIM. Luckily my husband let me pick where to stay for my 50th birthday trip - he would have been mortified if he had made the plans, after the way we were treated. 3 strikes in reverse order. Strike 3, day 7: our last day, prior to checking out - my ring was STOLEN out of... More

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Karla Laurenzana, General Management at Valentin Imperial Maya, responded to this review
13 February 2012

Dear Guest, Thank you for taking the time to post your comments about your stay with us. We are very sorry to hear that you did not enjoy your stay and have taken your comments up with the appropriate person in order to solve the problem you mentioned. Regarding the king bed requested, we always try to please all our... More

Mollie R
Alaska, United States
1 review
3 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
3
people found this review helpful

My husband and I went on our honeymoon here in June 2011. We arrived to champagne and a quick check in. The grounds were gorgeous and the food was amazing! We especially loved the sushi restaraunt.Our name were in the daily newsletter congratulating us and others staying at the resort! I also loved that there were many return vacationers. People... More

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Valentin Imperial Maya Also Known As

  • Valentin Imperial Maya Hotel
  • Valentin Imperial
  • Valentin Imperial Riviera Maya
Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Secreto, Playa del Carmen 77710, Mexico

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