This was a wonderful resort! It is one of the cleanest resorts I have ever been to. I usually switch rooms at least two to three times due to mold and broken things in my room, but I loved my 1st room they gave me. The staff is the friendliest by far, always trying to accommodate you and make your... More

As many have stated the resort is large but we have been to larger. That being said one should expect them to be less personal than the smaller resorts. Our room was great. There was a very musty smell initially but the 2nd day there they were in our room cleaning the filters. After this it was much better and... More

Can't say enough about the staff and resort. Everything was extremely clean, staff were friendly and helpful, (thank you Vero in the Piano Bar & Teresa on the beach!!!), food was good. The actual beach was a bit disappointing, there is a lot of seaweed and coral there, making it difficult to enjoy the water. Other than that there is... More

Well, we travelled and stayed at this resort from Jan 28-Feb 4. Like everyone else, we did our homework and read as many reviews as possible leading up to our stay. Overall, I rated OUR experience as a good one but that is not to say that what other ppl are saying isn't true. We had a cpl of disappointments... More

Like a previous poster I too broke my wrist during my Oct 2011 trip to this resort. I witnessed many people slip and fall, saw many people bandaged up, in splints and casts. Not a safe to place to visit and wil not return or recommend as it is clear Mgmt is oblivious to the safety of their guests. The... More

Beware! We visited this resort in November 2011 and it has taken me this long to write a review. I became very sick at this resort. Coughing, congestion, like a pneumonia. I did not know why until we come back from lunch one day on the second week and exterminators were exiting our room. The smell from the liquid they... More

Just returned from our second visit to this resort. In spite of some rainy weather, we had a wonderful time. Our Deluxe Junior Suite was in an ideal location, as close to the beach as you can get without upgrading to Platinum. The food was terrific and we particularly recommend La Fleur, Los Olas and Miso. Our flight over was... More

The resort is gorgeous and we found the food and service to be excellent. However, all the floors are made of polished marble which looks fantastic, but is extremely slippery and dangerous when the slightest bit of moisture is on it. The management is aware of the hazard, so they have "Caution, Wet Floor" signs everywhere, even where the floors... More

We stayed here for our honeymoon and it was the most beautiful resort we have ever seen. This was my first experience at an all inclusive and my husband works in hotels and we could not find one thing to complain about! The service is amazing the resort is always clean and the staff are so friendly! Especially Edwin and... More