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Zamas

Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico
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Zamas
Ranked #26 of 69 hotels in Tulum
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281 reviews from our community

Traveller rating
    118
    85
    29
    27
    22
See reviews for
Families
33
 
Couples
104
 
Solo
11
 
Business
2
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Vail, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 via mobile

My boyfriend and I stayed here for a long weekend getaway. The location is great, it's close to town and right on the beach. The staff was very friendly. Everything was convienant from the dive shop being across the street to the restaurant being located right on the beach. Our room was spacious but a bit dark for being on... More

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NYC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

My recent 6-night stay at Zamas was delightful. I was looking for a quiet, peaceful vacation and this hotel provided that with clean, attractive accommodations, and a delightful open-air restaurant right on the beach that was comfortably casual. The managers of the property, including of the restaurant, were very attentive; in fact, I was upgraded to a larger more comfortable... More

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ZAMASHotel, Manager at Zamas, responded to this review
10 May 2013

Thank you for your lovely comments. We’re pleased to hear that our staff was attentive and the ambiance delightful and attractive. Moreover, we’re thrilled to hear that you got exactly the vacation that you wanted. We make every effort to tailor our service for each individual guest. Whether it’s an excursion-heavy itinerary or a laid-back beach trip – we want... More

Seattle, WA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

Just spent a little over a week in Cabana 7....beach front. All in all, our stay was fabulous....the plus items included; our beach front Cabana location was literally right-on-the-beach, the food was a solid 7 out of 10 (margaritas a 10!), the live music was amazing and the staff was just wonderful. We enjoyed our stay there quite a bit.... More

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See 2 more reviews by suninseattle for Tulum
ZAMASHotel, Manager at Zamas, responded to this review
10 May 2013

We’re very happy to hear that your stay was “fabulous.” We continually strive to provide excellent service, good food on the beach and a fun vibe – and we’re thrilled to hear we hit those marks with you! Regarding reservations, our rates are consistent online and at the hotel. We have promotions from time to time and our receptionists will... More

New York City
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 April 2013

Well, my girlfriend and I stayed @ Zamas recently and really enjoyed ourselves. We stayed right on the beach, enjoyed beautiful sunrises, delicious guacamole and fresh shrimp, and some downright tasty tequila. Rates are very reasonable, staff is courteous, helpful, and very friendly. The rooms were very clean, the showers were awesome, and proximity to many Tulum attractions makes Zamas... More

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ZAMASHotel, Manager at Zamas, responded to this review
26 April 2013

Thanks for staying with us at ZAMAS and sharing your experience here. We’re thrilled that you enjoyed your room, the beautiful sunrises, and the delicious food and drink!!! Roger says “hola” and we all look forward to your return stay! More

1 review
5 of 5 stars Reviewed 22 April 2013 via mobile

My friends and I were overwhelmed by our stay at Zamas. It was even better than we imagined it would be, and we were all quite excited to begin with. The staff, the location, the variety of wonderful things to do and see made every day lovely. Town, a large grocery store, the ruins, a convenient bodega, and choices for... More

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ZAMASHotel, Manager at Zamas, responded to this review
23 April 2013

Thank you for the lovely comments about ZAMAS – we're thrilled that you loved Tulum and we're so happy that we made your trip that much more special by staying with us. We look forward to your return visit very soon! More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 21 April 2013

My friends and I stayed at Zamas from March 23-30. We had the most amazing time in Tulum and a big, big part of that was how incredible our location was at Zamas. The house we stayed in was incredible (truly), conveniently located, comfortable, and was always kept clean. The staff at Zamas was always extremely friendly and helpful. We... More

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ZAMASHotel, Manager at Zamas, responded to this review
23 April 2013

Thank you for your wonderful comments about our staff and the service that they provided during your stay. Customer service is our most important priority; we want our guests to feel that they are well cared for at ZAMAS. Likewise, we strive to provide a connection with the local ambiance and community. We’re delighted that you enjoyed your stay so... More

Forest Hills, New York
2 reviews
5 of 5 stars Reviewed 16 April 2013

My first trip to Tulum was made incredible because of the lovely and professional staff at Zamas. Even before my trip started, they were one of the first hotels that answered my emails/questions and helped to arrange my transport to and from CUN. When I arrived everyone "knew" me already and treated me like an old friend or recurring guest.... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 April 2013

We spent 5 days here during the first week of March. Our second trip in four years. We ARE coming back next year with our kids and grandkids! I read a review where someone wrote that the food is ok....... where did they eat? Surely not at Zamas. We eat almost all of our meals there because the food, drinks,... More

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Los Angeles, California
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

While traveling solo in January, I booked a bungalow at Zamas, and ended up staying four nights there. I can't think of a better place to decompress than in one one of those bungalows. It was really tranquil, the food at the restaurant wasn't bad, and a dive company is right across the street, so you can easily arrange a... More

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See 4 more reviews by BradBayliner for Tulum
El Paso, TX
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 8 April 2013

this is a rustic hotel with nice rooms but with no air conditioning and lots of bugs. It is on the ocean (or across the street but you can still see the ocean depending on the room you get). The resteraunt service is very slow and a little expensive for what you get; so I would skip the restraunt just... More

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See 4 more reviews by rogerdavie for Tulum
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View all 69 hotels in Tulum, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Mosquito nets(5)
  • Live music(5)
  • Dive shop(3)
  • Very good(3)

Additional Information about Zamas

Address: Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#18 On the Beach Hotels in Tulum
#18 Romantic Hotels in Tulum
#21 Family Hotels in Tulum
Price Range: $$
Reservation Options:
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Also Known As:
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum

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Zamas
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